Vehicle diagnostic knowledge delivery
First Claim
1. A method for vehicle diagnostic knowledge delivery, said method comprising:
- receiving a search request from a user system;
accessing a database of case records in response to said search request, wherein each said case record includes a case-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes and a set of action attributes;
searching said database of case records for a case record responsive to said search request; and
transmitting said case record responsive to said search request to said user system if said searching results in locating said case record responsive to said search request.
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0 Petitions
Accused Products
Abstract
A method for vehicle diagnostic knowledge delivery comprising receiving a search request from a user system and accessing a database of case records in response to the search request. Each of the case records includes a case-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes. The method further comprises searching the database of case records for a case record responsive to the search request. If a case record responsive to the search request is located, it is transmitted to the user system.
48 Citations
35 Claims
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1. A method for vehicle diagnostic knowledge delivery, said method comprising:
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receiving a search request from a user system;
accessing a database of case records in response to said search request, wherein each said case record includes a case-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes and a set of action attributes;
searching said database of case records for a case record responsive to said search request; and
transmitting said case record responsive to said search request to said user system if said searching results in locating said case record responsive to said search request. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A system for vehicle diagnostic knowledge delivery, the system comprising:
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a network;
a storage device in communication with said network; and
a host system in communication with said network, said host system including application software to implement a method comprising;
receiving a search request from a user system;
accessing a database of case records located on said storage device in response to said search request, wherein each said case record includes a case-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes and a set of action attributes;
searching said database of case records for a case record responsive to said search request; and
transmitting said case record responsive to said search request to said user system if said searching results in locating said case record responsive to said search request. - View Dependent Claims (28)
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29. A computer program product for vehicle diagnostic knowledge delivery, the computer program product comprising:
a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for performing a method comprising;
receiving a search request from a user system;
accessing a database of case records in response to said search request, wherein each said case record includes a case-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes and a set of action attributes;
searching said database of case records for a case record responsive to said search request; and
transmitting said case record responsive to said search request to said user system if said searching results in locating said case record responsive to said search request
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30. A case-record format for vehicle diagnostic knowledge delivery, said format comprising:
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a case-record number attribute;
a set of vehicle-description attributes;
a set of bookkeeping attributes;
a set of system attributes;
a set of symptom attributes; and
a set of action attributes. - View Dependent Claims (31, 32, 33, 34, 35)
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Specification