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Work machine maintenance system

  • US 20040199831A1
  • Filed: 03/03/2004
  • Published: 10/07/2004
  • Est. Priority Date: 09/05/2001
  • Status: Active Grant
First Claim
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1. A maintenance system of a working machine, comprised of a least one working machine (11) provided with a maintenance monitoring device (21) having a communicating means (30), a maintenance management server (12) for managing trouble information and operating information of said working machine for each working machine, a model information server (13), and a service personnel mobile terminal (14), and configured so as to connect said maintenance monitor device of said working machine, said maintenance management server, said model information server, and said mobile terminal through the Internet (15), said maintenance system of the working machine characterized in that:

  • said maintenance monitor device (21) of said working machine (11) collects operating information and trouble information relating to said working machine, stores them in a storage unit (23), and transmits them through said communication means and the Internet to said maintenance management server (12), said maintenance management server (12) receives said operating information and said trouble information and stores said operating information and said trouble information for each working machine, said model information server (13) is provided with a manual database (13a), a part inventory database (13b), and an estimate database (13c) for each model, and when trouble occurs in said working machine (11), said maintenance monitor device (21) transmits information relating to said trouble to said maintenance monitor device (12), and said maintenance management server (12) transmits the fact of occurrence of said trouble to said mobile terminal (14) and displays it on a display unit thereof.

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