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Service delivery systems and methods

  • US 20040203638A1
  • Filed: 04/30/2002
  • Published: 10/14/2004
  • Est. Priority Date: 04/30/2002
  • Status: Active Grant
First Claim
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1. A service delivery system, comprising:

  • a set of tokens each comprising a respective token identifier;

    a database storing personal user profiles each associated with a respective token identifier;

    multiple terminals distributed about a selected locale, each terminal having a reader operable to read token identifiers from tokens and a controller operable to transmit read token identifiers and context data identifying one or more conditions under which a token identifier is read through a network connection each time a token identifier is read; and

    a service manager connected to each of the terminals through a respective network connection and to the database, and operable to invoke one or more services in response to receipt of a token identifier from a transmitting terminal to collect data selected based at least in part upon context data received from the transmitting terminal.

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