Service delivery systems and methods
First Claim
1. A service delivery system, comprising:
- a set of tokens each comprising a respective token identifier;
a database storing personal user profiles each associated with a respective token identifier;
multiple terminals distributed about a selected locale, each terminal having a reader operable to read token identifiers from tokens and a controller operable to transmit read token identifiers and context data identifying one or more conditions under which a token identifier is read through a network connection each time a token identifier is read; and
a service manager connected to each of the terminals through a respective network connection and to the database, and operable to invoke one or more services in response to receipt of a token identifier from a transmitting terminal to collect data selected based at least in part upon context data received from the transmitting terminal.
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Accused Products
Abstract
Service delivery systems and methods are described. In one aspect, a service delivery system includes a set of tokens, a database, multiple terminals, and a service manager. Each of the tokens includes a respective token identifier. The database stores personal user profiles each of which is associated with a respective token identifier. The terminals are distributed about a selected locale. Each terminal has a reader that is operable to read token identifiers from tokens and a controller that is operable to transmit read token identifiers and context data identifying one or more conditions under which a token identifier is read through a network connection each time a token identifier is read. The service manager is connected to each of the terminals through a respective network connection and to the database. The service manager is operable to invoke one or more services in response to receipt of a token identifier from a transmitting terminal to collect data selected based at least in part upon context data received from the transmitting terminal.
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Citations
36 Claims
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1. A service delivery system, comprising:
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a set of tokens each comprising a respective token identifier;
a database storing personal user profiles each associated with a respective token identifier;
multiple terminals distributed about a selected locale, each terminal having a reader operable to read token identifiers from tokens and a controller operable to transmit read token identifiers and context data identifying one or more conditions under which a token identifier is read through a network connection each time a token identifier is read; and
a service manager connected to each of the terminals through a respective network connection and to the database, and operable to invoke one or more services in response to receipt of a token identifier from a transmitting terminal to collect data selected based at least in part upon context data received from the transmitting terminal. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35)
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36. A service delivery method, comprising:
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issuing to users respective tokens each comprising a respective token identifier;
storing personal user profiles each associated with a respective token identifier;
receiving token identifiers and context data identifying one or more conditions under which each token identifier is read from multiple terminals distributed about a selected locale through multiple corresponding network connections; and
invoking one or more services in response to receipt of a token identifier from a transmitting terminal to collect data selected based at least in part upon context data received from the transmitting terminal.
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Specification