E-business operations measurements reporting

• US 20040205184A1
• Filed: 03/06/2003
• Published: 10/14/2004
• Est. Priority Date: 03/06/2003
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Vijayan, Geetha, Olsson, Stig Arne, Urgo, David Michael
• Application Number:
  US10/383,853
• Publication Number:
  US 20040205184A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3419 by assessing time
• CPC Class Codes: G06F 11/3452 Performance evaluation by statistical analysis
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/81 Threshold
• CPC Class Codes: G06F 2201/87 Monitoring of transactions
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations

Abstract

An example of a solution provided here comprises: (a) collecting data from a production environment, utilizing a plurality of probes; (b) performing calculations, regarding availability or response time or both, with at least part of the data; (c) outputting statistics, resulting from the calculations; and (d) performing (a)-(c) above for a plurality of applications, whereby the applications may be compared. Another example comprises: receiving data for a plurality of transaction steps, from a plurality of probes; calculating statistics based on the data; mapping the statistics to at least one threshold value; and outputting a representation of the mapping.

Claims

1. A method for calculating and communicating measurements, said method comprising:

(a) collecting data from a production environment, utilizing a plurality of probes;

(b) performing calculations, regarding availability or response time or both, with at least part of said data;

(c) outputting statistics, resulting from said calculations; and

(d) performing (a)-(c) above for a plurality of applications;

whereby said plurality of applications may be compared.

2. The method of claim 1, further comprising:

outputting a representation of compliance or non-compliance with at least one threshold value.

3. The method of claim 1, wherein said outputting further comprises outputting statistics for a plurality of transaction steps per application.

4. The method of claim 1, wherein:

said performing calculations further comprises calculating a standard performance value; and

said outputting further comprises outputting said standard performance value.

5. The method of claim 4, wherein said calculating a standard performance value further comprises:

utilizing successful executions of a transaction step; and

utilizing the 95th percentile of response times for said transaction step.

6. The method of claim 1, wherein:

said performing calculations further comprises calculating a transaction step'"'"'s availability proportion; and

said outputting further comprises outputting said transaction step'"'"'s availability proportion.

7. The method of claim 1, wherein:

said performing calculations further comprises calculating a total availability proportion; and

said outputting further comprises outputting said total availability proportion.

8. The method of claim 1, wherein said performing calculations further comprises performing (a)-(c) below for a plurality of transaction steps per application:

(a) utilizing successful executions of a transaction step;

(b) utilizing response times for said transaction step; and

(c) calculating an average performance value; and

wherein said outputting further comprises outputting said average performance value.

9. The method of claim 8, further comprising:

comparing said average performance value with a corresponding threshold value; and

wherein said outputting further comprises reporting results of said comparing.

10. The method of claim 9, wherein said outputting further comprises outputting in a special mode said average performance value when it is greater than said corresponding threshold value.

11. The method of claim 10, wherein said outputting in a special mode further comprises outputting in a special color.

12. The method of claim 11, wherein said special color is red.

13. The method of claim 1, wherein:

said performing calculations further comprises calculating an adjusted availability value, associated with at least one threshold value; and

said outputting further comprises outputting said adjusted availability value.

14. A method for calculating and communicating measurements, said method comprising:

receiving data for a plurality of transaction steps, from a plurality of probes;

calculating statistics based on said data;

mapping said statistics to at least one threshold value; and

outputting a representation of said mapping.

15. The method of claim 14, further comprising:

carrying out said receiving data, said calculating, said mapping, and said outputting for a plurality of applications;

whereby said plurality of applications may be compared.

16. The method of claim 14, further comprising:

utilizing said representation in managing the operation of an application.

17. The method of claim 14, further comprising:

carrying out said calculating, said mapping, and said outputting, for a standard performance value.

18. The method of claim 14, further comprising:

carrying out said calculating, said mapping, and said outputting, for an adjusted availability value.

19. The method of claim 14, further comprising:

planning an application;

setting said at least one threshold value;

documenting said at least one threshold value; and

developing said application;

whereby said application'"'"'s performance is measured against said at least one threshold value.

20. The method of claim 14, further comprising:

mapping said data to said at least one threshold value; and

outputting a representation of said mapping of said data.

21. A system for calculating and communicating measurements, said system comprising:

means for receiving data for a plurality of transaction steps, from a plurality of probes;

means for calculating statistics based on said data;

means for mapping said statistics to at least one threshold value; and

means for outputting a representation of said mapping.

22. The system of claim 21, wherein:

said means for receiving data, said means for calculating, said means for mapping, and

said means for outputting operate for a plurality of applications;

whereby said plurality of applications may be compared.

23. The system of claim 21, wherein:

said means for calculating, said means for mapping, and said means for outputting operate for a standard performance value.

24. The system of claim 21, wherein:

said means for calculating, said means for mapping, and said means for outputting operate for an adjusted availability value.

25. The system of claim 21, further comprising:

means for mapping said data to said at least one threshold value; and

means for outputting a representation of said mapping of said data.

26. A computer-usable medium having computer-executable instructions for calculating and communicating measurements, said computer-executable instructions comprising:

means for receiving data for a plurality of transaction steps, from a plurality of probes;

means for calculating statistics based on said data;

means for mapping said statistics to at least one threshold value; and

means for outputting a representation of said mapping.

27. The computer-usable medium of claim 26, wherein:

said means for receiving data, said means for calculating, said means for mapping, and said means for outputting operate for a plurality of applications;

whereby said plurality of applications may be compared.

28. The computer-usable medium of claim 26, wherein:

said means for calculating, said means for mapping, and said means for outputting operate for a standard performance value.

29. The computer-usable medium of claim 26, wherein:

said means for calculating, said means for mapping, and said means for outputting operate for an adjusted availability value.

30. The computer-usable medium of claim 26, further comprising:

means for mapping said data to said at least one threshold value; and

means for outputting a representation of said mapping of said data.