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Complex system diagnostic analysis model correction method and apparatus

  • US 20040205397A1
  • Filed: 03/28/2003
  • Published: 10/14/2004
  • Est. Priority Date: 03/28/2003
  • Status: Abandoned Application
First Claim
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1. A method for refining a serviceability model comprising:

  • accessing data representative of service actions taken with respect to at least one component of a plurality of components of a serviced system in response to a serviceable event;

    comparing the data to parameters of a service model for the at least one component to identify parameters of the service model that do not accurately address a root cause of a serviceable event; and

    modifying the service model based upon the identified parameters.

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