Bill payment payee information management system and method

• US 20040210520A1
• Filed: 04/02/2003
• Published: 10/21/2004
• Est. Priority Date: 04/02/2003
• Status: Abandoned Application

• Current Assignee: Metavante Corporation (Fidelity National Information Services Incorporated)
• Original Assignee: Metavante Corporation (Fidelity National Information Services Incorporated)
• Inventors: Zisman, Eugene N., Luebke, Lisa M., Cesarz, Kelly A., Fitzgerald, Daleen R., Parimi, Venkatarama Satya, Ramey, Nicole M., Srinivasan, Shankar, Patneaude, Timothy J., Amalraj, Peter, Dryburgh, Walter Scott III
• Application Number:
  US10/405,371
• Publication Number:
  US 20040210520A1
• Time in Patent Office: Days
• US Class Current: 705/40
• CPC Class Codes: G06Q 20/04 Payment circuits
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 20/14 specially adapted for billing systems
• CPC Class Codes: G06Q 30/04 Billing or invoicing

Abstract

An improved system and an associated method for entering, updating, and maintaining information relating to payees is disclosed which includes data supplied by consumers, data contained in biller invoices, and data relating to the mechanisms to be used for payment of billers. The payee information management system of the present invention maintains proprietary biller remittance information in a database which is separate from the database containing consumer/payee information which has been provided by consumers, eliminating the need to place remittance information in entries for each payee of each consumer, thereby making the consumer/payee database substantially smaller and more efficient. The payee information management system of the present invention also has a standard set of payee data which is available to send to third parties to obtain further bill payment business without requiring that proprietary biller remittance information be divulged.

Claims

1. A method of managing information relating to a plurality of payees for an electronic bill payment system, said method comprising steps of:

saving consumer/payee information in a consumer/payee database, wherein said consumer/payee information includes payee remittance information which is obtained from consumers;

storing proprietary payee remittance information in a biller remittance database;

receiving requests from consumers to pay bills to designated payees contained in said consumer/payee database;

creating a bill payment instruction for each request from a consumer to pay a bill based upon payee remittance information contained in said biller remittance database if payee remittance information for the designated payee exists in said biller remittance database, or based upon payee remittance information contained in said consumer/payee database if payee remittance information for the designated payee does not exist in said biller remittance database; and

sending bill payment instructions which have been created to a bill payment processor for execution by said bill payment processor.

2. A method as defined in claim 1, wherein said method additionally comprises:

storing master payee information in a master payee database, wherein said master payee information includes payee remittance information which is available from payee billing statements; and

creating said bill payment instruction for each request from a consumer to pay a bill based upon master payee information contained in said master payee database if payee remittance information for the designated payee does not exist in said biller remittance database and if payee remittance information for the designated payee exists in said master payee database, and creating a bill payment instruction to pay the bill based upon consumer/payee information contained in said consumer/payee database only if payee remittance information for the designated payee does not exist in either said biller remittance database or said master payee database.

3. A method as defined in claim 2, wherein master payee information contained in said master payee database is provided to third parties.

4. A method as defined in claim 2, wherein said storing step comprises:

obtaining payee remittance information from payee billing statements and storing said payee remittance information in said master payee database; and

matching entries for payees contained in said master payee database with entries for the same payees contained in said consumer/payee database.

5. A method as defined in claim 4, additionally comprising:

matching entries for payees contained in said master payee database with entries for the same payees contained in said biller remittance database.

6. A method as defined in claim 4, additionally comprising:

providing links in said entries for payees in said master payee database and said consumer/payee database to link entries in said master payee database and said consumer/payee database; and

providing links in said entries for payees in said master payee database and said biller remittance database to link entries in said master payee database and said biller remittance database.

7. A method as defined in claim 2, additionally comprising:

storing consumer information in a consumer data database, wherein said consumer information relates to and is obtained from consumers;

providing links in said entries in said consumer data database and said consumer/payee database to link entries in said consumer data database and said consumer/payee database;

providing links in said entries for payees in said master payee database and said consumer/payee database to link entries in said master payee database and said consumer/payee database; and

providing links in said entries for payees in said master payee database and said biller remittance database to link entries in said master payee database and said biller remittance database.

8. A method as defined in claim 2, wherein said biller remittance database includes payee remittance information enabling electronic payments to be made to at least some payees.

9. A method as defined in claim 2, additionally comprising:

periodically reviewing consumer/payee information to determine whether entries in said consumer/payee database can be matched with entries in said biller remittance database or said master payee database.

10. A method as defined in claim 2, additionally comprising:

periodically reviewing entries in said master payee database to determine whether multiple entries can be consolidated into a single entry.

11. A method as defined in claim 2, wherein bill payment instructions may be created using payee remittance information from at least two of said biller remittance database, said master payee database, and said consumer/payee database.

12. A method as defined in claim 1, wherein bill payment instructions may be created using payee remittance information from both said biller remittance database and said consumer/payee database.

13. A method as defined in claim 1, additionally comprising:

matching entries for payees contained in said consumer/payee database with entries for the same payees contained in said biller remittance database.

14. A method as defined in claim 1, wherein said saving step comprises:

providing a plurality of potential payees and allowing consumers to select payees whom they wish to pay using the electronic bill payment system from said plurality of potential payees; and

entering payees selected from said plurality of payees by consumers into said consumer/payee database and associating the selected payees with the customers who have selected them.

15. A method as defined in claim 14, wherein said plurality of potential payees which consumers may select are stored in a master payee database.

16. A method as defined in claim 14, wherein said plurality of potential payees are presented to consumers in a hierarchical structure to allow said consumers to easily and conveniently locate and select payees whom the consumers wish to pay using the electronic bill payment system.

17. A method as defined in claim 14, wherein said electronic bill payment system displays information, based on parsing data entered by consumers, relating to each of said plurality of potential payees to consumers to enable consumers to select payees whom the consumers wish to pay using the electronic bill payment system.

18. A method as defined in claim 17, wherein consumers may modify information relating to payees selected from said plurality of potential payees, in each instance such modified payee information being stored in said consumer/payee database in association with the consumer who modified it.

19. A method as defined in claim 1, wherein said saving step comprises:

consumers entering information relating to payees whom the consumers wish to pay using the electronic bill payment system.

20. A method as defined in claim 19, wherein said saving step further comprises:

prompting consumers to enter specific types of information about each payee; and

storing information entered by consumers in said consumer/payee database and associating the stored information with the customer who has entered it.

21. A method as defined in claim 19, wherein said saving step comprises:

prompting consumers to enter the name of payees whom they wish to pay using the electronic bill payment system, and additional information about each payee; and

entering payees provided by consumers into said consumer/payee database and associating the payees so entered with the customers who have provided them.

22. A method as defined in claim 19, wherein said saving step comprises:

allowing consumers to enter the name of any payee whom they wish to pay using the electronic bill payment system, and sufficient information to enable the electronic bill payment system to pay the payee so entered; and

storing information relating to the payee entered by consumers in said consumer/payee database and associating the stored information with the customer who has entered it.

23. A method as defined in claim 1, wherein said storing step comprises:

determining if payee remittance information other than payee remittance information provided by a consumer is available for each payee contained in said consumer/payee database;

if payee remittance information other than payee remittance information provided by a consumer is available for a payee contained in said consumer/payee database, determining whether said payee remittance information other than payee remittance information provided by a consumer is preferred to the payee remittance information for said payee provided by a consumer; and

if payee remittance information other than payee remittance information provided by a consumer is preferred to the payee remittance information for said payee provided by a consumer, entering said payee remittance information other than payee remittance information provided by a consumer into said biller remittance database.

24. A method as defined in claim 23, wherein if payee remittance information other than payee remittance information provided by a consumer is not preferred to the payee remittance information for said payee provided by a consumer, no remittance information for said payee is entered into said biller remittance database.

25. A method as defined in claim 1, wherein said biller remittance database includes payee remittance information enabling electronic payments to be made to at least some payees.

26. A method as defined in claim 1, additionally comprising:

periodically reviewing consumer/payee information to determine whether entries in said consumer/payee database can be matched with entries in said biller remittance database.

27. A method of managing information relating to a plurality of payees for an proprietary electronic bill payment system, said method comprising steps of:

storing consumer/payee information in a consumer/payee database, wherein said consumer/payee information includes payee remittance information which is obtained from consumers;

storing master payee information in a master payee database, wherein said master payee information includes payee remittance information which is available from payee billing statements;

storing payee remittance information in a biller remittance database which is accessible only by the electronic bill payment system;

receiving requests from consumers to pay bills to designated payees contained in said consumer/payee database;

determining whether payee remittance information exists in said biller remittance database for each designated payee to which a request from a consumer to pay a bill has been received;

creating a bill payment instruction for each request from a consumer to pay a bill based upon payee remittance information contained in said biller remittance database if payee remittance information for the designated payee exists in said biller remittance database;

if payee remittance information for the designated payee does not exist in said biller remittance database, determining whether payee remittance information exists in said master payee database for the designated payee to which a request from a consumer to pay a bill has been received;

if payee remittance information for the designated payee does not exist in said biller remittance database and payee remittance information for the designated payee does exist in said master payee information, creating a bill payment instruction for the request from a consumer to pay a bill based upon master payee information contained in said master payee database;

if payee remittance information for the designated payee does not exist in said biller remittance database and payee remittance information for the designated payee does not exist in said master payee information, creating a bill payment instruction for the request from a consumer to pay a bill based upon consumer/payee information contained in said consumer/payee database; and

sending bill payment instructions which have been created to a bill payment processor for execution by said bill payment processor.

28. A method of managing payee information for a proprietary electronic bill payment system, said method comprising steps of:

storing payee information which is obtained from consumers in a consumer/payee database;

storing proprietary payee remittance information in a biller remittance database;

storing master payee information which is available from payee billing statements in a master payee database;

receiving requests from consumers to pay bills to payees described in payee information contained in said consumer/payee database;

creating a bill payment instruction for each request from a consumer to pay a bill based upon payee remittance information contained in the first of said biller remittance database, said master payee database, and said consumer/payee database in which payee remittance information for the payee exists; and

sending bill payment instructions which have been created to a bill payment processor for execution by said payment processor.

29. A method of managing payee information for a proprietary electronic bill payment system, said method comprising steps of:

storing payee information which is obtained from consumers in a consumer/payee database;

storing master payee information which is available from payee billing statements in a master payee database;

storing proprietary payee remittance information in a biller remittance database;

determining payee remittance information to be used to pay a bill for designated payees from the first of said biller remittance database, said master payee database, and said consumer/payee database in which payee remittance information for the designated payees exists.

30. A method of managing payee information for an electronic bill payment system, said method comprising steps of:

storing proprietary payee remittance information as a first data set which is accessible only by the electronic bill payment system; and

storing master payee information as a second data set, wherein said master payee information includes remittance information obtained from payee statements;

storing consumer/payee information as a third data set, wherein said consumer/payee information includes payee remittance information which is obtained from consumers;

establishing links between at least two pairs of said first, second, and third data sets;

wherein payee remittance information used in paying bills to designated payees is available from the first of said first, second, and third data sets in which payee remittance information is available for the designated payees.

31. A system for managing information relating to a plurality of payees in an electronic bill payment system, said system comprising:

a consumer/payee database storing consumer/payee information which includes payee remittance information obtained from consumers;

a biller remittance database storing payee remittance information which is accessible only by the electronic bill payment system;

a bill payment construction element which receives requests from consumers to pay bills to payees contained in said consumer/payee database, said bill payment construction element creating a bill payment instruction for each request from a consumer to pay a bill based upon payee remittance information contained in said biller remittance database if payee remittance information for the payee exists in said biller remittance database, said bill payment construction element creating a bill payment instruction for each request from a consumer to pay a bill based upon payee remittance information contained in said consumer/payee database if payee remittance information for the payee does not exist in said biller remittance database, said bill payment construction element sending bill payment instructions which have been created to a bill payment processor.

32. A system for managing information relating to a plurality of payees in an electronic bill payment system, said system comprising:

a consumer/payee database storing consumer/payee information which includes payee remittance information obtained from consumers;

a master payee database storing payee remittance information which is available from payee billing statements;

a biller remittance database storing payee remittance information which is accessible only by the electronic bill payment system;

a bill payment construction element which receives requests from consumers to pay bills to payees contained in said consumer/payee database;

wherein said bill payment construction element creates a bill payment instruction for each request from a consumer to pay a bill based upon payee remittance information contained in said biller remittance database if payee remittance information for the payee exists in said biller remittance database; and

wherein bill payment construction element creates a bill payment instruction for each request from a consumer to pay a bill based upon master payee information contained in said master payee database if payee remittance information for the payee does not exist in said biller remittance database and payee remittance information for the payee exists in said master payer database; and

wherein said bill payment construction element creates a bill payment instruction for each request from a consumer to pay a bill based upon payee remittance information contained in said consumer/payee database if payee remittance information for the payee does not exist in said biller remittance database or in said master payee database.