Method and system for administering devices in dependence upon user metric vectors

• US 20040210626A1
• Filed: 04/17/2003
• Published: 10/21/2004
• Est. Priority Date: 04/17/2003
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Watson, Thomas James, Schumacher, Daniel Mark, Burkhart, Michael John, Bodin, William Kress, Eisenhauer, Daniel Gene
• Granted Patent: US 8,145,743 B2
• Time in Patent Office: Days
• US Class Current: 709/201
• CPC Class Codes: H04L 41/5067 Customer-centric QoS measurements
• CPC Class Codes: H04L 43/16 Threshold monitoring
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

Methods for administering devices, including creating a user metric vector including a plurality of disparate user metrics, creating a user metric space including a plurality of metric ranges, determining whether the user metric vector is outside the user metric space, identifying an action in dependence upon the user metric vector if the user metric vector is outside a user metric space, and executing the action.

Claims

1. A method for administering devices, the method comprising:

creating a user metric vector comprising a plurality of disparate user metrics;

creating a user metric space comprising a plurality of metric ranges;

determining whether the user metric vector is outside the user metric space;

if the user metric vector is outside a user metric space, identifying an action in dependence upon the user metric vector; and

executing the action.

2. The method of claim 1 wherein creating a user metric vector comprises:

receiving a plurality of disparate user metrics having a plurality of metric values and a plurality of disparate metric IDs; and

associating the plurality of disparate user metrics with the user metric vector.

3. The method of claim 1 wherein creating a user metric space comprises:

identifying a plurality of metric ranges for a plurality of disparate metrics; and

associating the plurality of disparate metric ranges with the user metric space.

4. The method of claim 1 wherein creating a user metric space comprises editing a metric range.

5. The method of claim 4 wherein editing a metric range includes receiving an editing instruction from a user.

6. The method of claim 1 wherein determining whether the user metric vector is outside a user metric space comprises comparing the metric values of the user metric vector with the metric ranges of the metric space.

7. The method of claim 6 wherein comparing the metric values of the user metric vector with the metric ranges of the metric space comprises measuring a degree to which a value of the user metric is outside a metric range.

8. The method of claim 6 wherein comparing the metric values of the user metric vector with the metric ranges of the metric space comprises identifying whether a value of the user metric is above a metric range or below a metric range.

9. The method of claim 1 wherein determining whether the user metric vector is outside a user metric space comprises calculating a metric vector value.

10. The method of claim 9 wherein determining whether the user metric vector is outside a user metric space comprises calculating a metric space value and comparing the metric vector value and the metric space value.

11. The method of claim 1 wherein identifying an action in dependence upon the user metric vector includes retrieving an action ID from an action list.

12. The method of claim 1 wherein executing an action includes identifying a device class representing the device.

13. The method of claim 12 wherein executing an action includes identifying a communication class for the device.

14. A system for administering devices, the system comprising:

means for creating a user metric vector comprising a plurality of disparate user metrics;

means for creating a user metric space comprising a plurality of metric ranges;

means for determining whether the user metric vector is outside the user metric space;

if the user metric vector is outside a user metric space, means for identifying an action in dependence upon the user metric vector; and

means for executing the action.

15. The system of claim 14 wherein means for creating a user metric vector comprises:

means for receiving a plurality of disparate user metrics having a plurality of metric values and a plurality of disparate metric IDs; and

means for associating the plurality of disparate user metrics with the user metric vector.

16. The system of claim 14 wherein means for creating a user metric space comprises:

means for identifying a plurality of metric ranges for a plurality of disparate metrics; and

means for associating the plurality of disparate metric ranges with the user metric space.

17. The system of claim 14 wherein means for creating a user metric space comprises means for editing a metric range.

18. The system of claim 17 wherein means for editing a metric range includes means for receiving an editing instruction from a user.

19. The system of claim 14 wherein means for determining whether the user metric vector is outside a user metric space comprises means for comparing the metric values of the user metric vector with the metric ranges of the metric space.

20. The system of claim 19 wherein means for comparing the metric values of the user metric vector with the metric ranges of the metric space comprises means for measuring a degree to which a value of the user metric is outside a metric range.

21. The system of claim 19 wherein means for comparing the metric values of the user metric vector with the metric ranges of the metric space comprises means for identifying whether a value of the user metric is above a metric range or below a metric range.

22. The system of claim 14 wherein means for determining whether the user metric vector is outside a user metric space comprises means for calculating a metric vector value.

23. The system of claim 22 wherein means for determining whether the user metric vector is outside a user metric space comprises means for calculating a metric space value and means for comparing the metric vector value and the metric space value.

24. The system of claim 14 wherein means for identifying an action in dependence upon the user metric vector includes means for retrieving an action ID from an action list.

25. The system of claim 14 wherein means for executing an action includes means for identifying a device class representing the device.

26. The system of claim 25 wherein means for executing an action includes means for identifying a communication class for the device.

27. A computer program product for administering devices, the computer program product comprising:

a recording medium;

means, recorded on the recording medium, for creating a user metric vector comprising a plurality of disparate user metrics;

means, recorded on the recording medium, for creating a user metric space comprising a plurality of metric ranges;

means, recorded on the recording medium, for determining whether the user metric vector is outside the user metric space;

if the user metric vector is outside a user metric space, means, recorded on the recording medium, for identifying an action in dependence upon the user metric vector; and

means, recorded on the recording medium, for executing the action.

28. The computer program product of claim 27 wherein means, recorded on the recording medium, for creating a user metric vector comprises:

means, recorded on the recording medium, for receiving a plurality of disparate user metrics having a plurality of metric values and a plurality of disparate metric IDs; and

means, recorded on the recording medium, for associating the plurality of disparate user metrics with the user metric vector.

29. The computer program product of claim 27 wherein means, recorded on the recording medium, for creating a user metric space comprises:

means, recorded on the recording medium, for identifying a plurality of metric ranges for a plurality of disparate metrics; and

means, recorded on the recording medium, for associating the plurality of disparate metric ranges with the user metric space.

30. The computer program product of claim 27 wherein means, recorded on the recording medium, for creating a user metric space comprises means, recorded on the recording medium, for editing a metric range.

31. The computer program product of claim 30 wherein means, recorded on the recording medium, for editing a metric range includes means, recorded on the recording medium, for receiving an editing instruction from a user.

32. The computer program product of claim 27 wherein means, recorded on the recording medium, for determining whether the user metric vector is outside a user metric space comprises means, recorded on the recording medium, for comparing the metric values of the user metric vector with the metric ranges of the metric space.

33. The computer program product of claim 32 wherein means, recorded on the recording medium, for comparing the metric values of the user metric vector with the metric ranges of the metric space comprises means, recorded on the recording medium, for measuring a degree to which a value of the user metric is outside a metric range.

34. The computer program product of claim 32 wherein means, recorded on the recording medium, for comparing the metric values of the user metric vector with the metric ranges of the metric space comprises means, recorded on the recording medium, for identifying whether a value of the user metric is above a metric range or below a metric range.

35. The computer program product of claim 27 wherein means, recorded on the recording medium, for determining whether the user metric vector is outside a user metric space comprises means, recorded on the recording medium, for calculating a metric vector value.

36. The computer program product of claim 35 wherein means, recorded on the recording medium, for determining whether the user metric vector is outside a user metric space comprises means, recorded on the recording medium, for calculating a metric space value and means, recorded on the recording medium, for comparing the metric vector value and the metric space value.

37. The computer program product of claim 27 wherein means, recorded on the recording medium, for identifying an action in dependence upon the user metric vector includes means, recorded on the recording medium, for retrieving an action ID from an action list.

38. The computer program product of claim 27 wherein means, recorded on the recording medium, for executing an action includes means, recorded on the recording medium, for identifying a device class representing the device.

39. The computer program product of claim 38 wherein means, recorded on the recording medium, for executing an action includes means, recorded on the recording medium, for identifying a communication class for the device.