Automatic error diagnosis

• US 20040221198A1
• Filed: 04/17/2003
• Published: 11/04/2004
• Est. Priority Date: 04/17/2003
• Status: Abandoned Application

• Current Assignee: Sun Microsystems Incorporated (Oracle Corporation)
• Original Assignee: Sun Microsystems Incorporated (Oracle Corporation)
• Inventors: Vecoven, Frederic Louis Ghislain Gabriel
• Application Number:
  US10/417,812
• Publication Number:
  US 20040221198A1
• Time in Patent Office: Days
• US Class Current: 714/25
• CPC Class Codes: G06F 11/0727 in a storage system, e.g. in a DASD or network based storage system drivers for digital recording or reproducing units G06F3/06; circuits for error detection or correction within digital recording or reproducing units G11B20/18; for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS], H04L67/1097
• CPC Class Codes: G06F 11/0772 Means for error signaling, e.g. using interrupts, exception flags, dedicated error registers
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40

Abstract

An error diagnosis engine is provided for a computer system that includes a plurality of field replaceable units and fault storage for recording fault information including information identifying first errors. The computer system further includes storage for a fault table relating errors to field replaceable units and for hardware configuration information identifying the interconnection of field replaceable units. The diagnosis engine is operable to search the fault storage to determine a first error and to interact with the fault table and the hardware configuration information to determine a source of the first error. Providing an error diagnosis engine to determine a source of the first error can enable greater reliability with regard to the identification of a faulty unit.

Claims

1. An error diagnosis engine for a computer system including a plurality of field replaceable units and fault storage for recording fault information including information identifying first errors, the computer system further including storage for a fault table relating errors to field replaceable units and for hardware configuration information identifying the interconnection of field replaceable units, the diagnosis engine being operable to search the fault storage to determine a first error and to interact with the fault table and the hardware configuration information to determine a source of the first error.

2. The diagnosis engine of claim 1, wherein the computer system includes at least one module with fault reporting circuitry for reporting when there is a first error fault in the module and a plurality of integrated circuits providing fault storage for the fault information including the information identifying first errors, the diagnosis engine being operable to search integrated circuits on the board to identify the first error where the fault reporting circuitry of the module indicates that an integrated circuit has reported a fault.

3. The diagnosis engine of claim 1, wherein the modules are circuit boards.

4. The diagnosis engine of claim 2, wherein each of the plurality of field replaceable units includes said integrated circuits providing fault storage for fault information.

5. The diagnosis engine of claim 2, wherein the computer system includes a system controller operable to monitor for faults reported by the fault reporting circuitry of the module(s), the diagnosis engine being responsive to the system controller identifying a reported first error to mask modules that have not reported an error when searching the fault storage.

6. The diagnosis engine of claim 1, operable to generate a list of one or more field replaceable units responsible for an identified first error.

7. The diagnosis engine of claim 1, operable to mask modules that did not report any first errors.

8. The diagnosis engine of claim 7, further operable to mask circuits that have not reported a first error.

9. The diagnosis engine of claim 8, further operable for all unmasked boards, and within each such board, for all unmasked circuits to search said circuits for any reported first errors.

10. The diagnosis engine of claim 9, further operable when no reported first error is identified, to search for all errors on all unmasked boards, and within each such board, on all unmasked circuits.

11. The diagnosis engine of claim 1, operable to filter out suspect faulty modules that are not physically present or are already diagnosed as faulty.

22. The method of claim 1, operable to filter out suspect faulty modules that are not physically present or are already diagnosed as faulty.

12. A method of error management for a computer system that includes a plurality of field replaceable units and fault storage for recording fault information including information identifying first errors, the computer system further including storage for a fault table relating errors to field replaceable units and for hardware configuration information identifying the interconnection of field replaceable units, the method including searching the fault storage to determine a first error and to interact with the fault table and the hardware configuration information to determine a source of the first error.

13. The method of claim 12, wherein the computer system includes at least one module with fault reporting circuitry for reporting when there is a first error fault in the module and a plurality of integrated circuits providing fault storage for the fault information including the information identifying first errors, the method including searching integrated circuits on the board to identify the first error where the fault reporting circuitry of the module indicates that an integrated circuit has reported a fault.

14. The method of claim 12, wherein the modules are circuit boards.

15. The method of claim 13, wherein each of the plurality of field replaceable units includes said integrated circuits providing fault storage for fault information.

16. The method of claim 13, wherein the computer system includes a system controller operable to monitor for faults reported by the fault reporting circuitry of the module(s), the method including responding to the system controller identifying a reported first error to mask modules that have not reported an error when scanning the fault storage.

17. The method of claim 12, including generating a list of one or more field replaceable units responsible for an identified first error.

18. The method of claim 12, including masking modules that did not report any first errors.

19. The method of claim 18, further comprising masking circuits that have not reported a first error.

20. The method of claim 19, further comprising for all unmasked boards, and within each such board, for all unmasked circuits, searching for any reported first errors.

21. The method of claim 20, further comprising, when no reported first error is identified, searching for all errors on all unmasked boards, and within each such board, on all unmasked circuits.

23. An error diagnosis engine for a computer system including a plurality of field replaceable units and fault storage for recording fault information including information identifying first errors, the computer system further including storage for a fault table relating errors to field replaceable units and for hardware configuration information identifying the interconnection of field replaceable units, the auto diagnosis engine comprising means for searching the fault storage to determine a first error and means for interacting with the fault table and the hardware configuration information to determine a source of the first error.

24. A program product for error management for a computer system that includes a plurality of field replaceable units and fault storage for recording fault information including information identifying first errors, the computer system further including storage for a fault table relating errors to field replaceable units and for hardware configuration information identifying the interconnection of field replaceable units, the program product comprising instructions operable to search the fault storage to determine a first error and to interact with the fault table and the hardware configuration information to determine a source of the first error.