Method and system for obtaining service contract information

• US 20040225513A1
• Filed: 01/07/2004
• Published: 11/11/2004
• Est. Priority Date: 07/27/2002
• Status: Abandoned Application

• Current Assignee: Siemens Building Technologies Incorporated (Siemens AG)
• Original Assignee: Siemens Building Technologies Incorporated (Siemens AG)
• Inventors: Wisniewski, Karen, Dehart, Michael, Haeberle, Brad, Emery, Doug
• Application Number:
  US10/629,226
• Publication Number:
  US 20040225513A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/163 Real estate management

Abstract

A method and system is disclosed for displaying service contract information for a plurality of building sites online. A customer web portal is provided with a database for storing service contract information for a plurality of building sites. The web portal provide an efficient way of determine service contract information for a plurality of building sites without the need for maintaining service contract information at individual building sites. The present invention allows a user to obtain service contract information organized by building site, status and system or equipment service contracts pertain to.

Claims

1. A computer implemented method for displaying information relating to service contracts for a plurality of building sites:

providing a web portal comprising a database, and storing information about a plurality of service contracts for a plurality of building sites in said database;

receiving a request from one or more clients to display said information for a plurality of building sites the user is authorized to view;

determining a plurality of service activities that are implicated by said request; and

transmitting said information such that said information is capable of being displayed on a client display.

2. The method according to claim 1, comprising receiving a user request to display information about service contracts for an individual building site, and transmitting said information such that said information is capable of being displayed on a client display.

3. The method according to claim 1, wherein said information further comprises information about the type of building system a service contract pertains to.

4. The method according to claim 1, wherein said information further comprises information about the type of equipment covered under the service contract.

5. The method according to claim 1, further comprising receiving a request from a client for information about the service history for a service contract, and transmitting said information such that said information is capable of being displayed on a client display.

6. The method according to claim 5, further comprising receiving a request from a client to display further information about an individual service activity, and transmitting said information such that said information is capable of being displayed on a client display.

7. The method according to claim 1, further comprising transmitting said information such that said information is capable of being displayed according to the type of system said contracts pertain to.

8. The method according to claim 1, further comprising transmitting said information such that said information is capable of being displayed according to the type of equipment said service contracts pertain to.

9. The method according to claim 1, further comprising transmitting said information such that said information is capable of being displayed according to the status of the said service contracts.

10. The method according to claim 1, further comprising transmitting information about one or more building sites covered under a service contract such that said information is capable of being displayed on a client display.

11. The method according to claim 1, further comprising receiving a request to display a technical diagram about a piece of equipment covered under a service agreement and transmitting said technical diagram such that it is capable of being displayed on a client display.