Methods and systems for allowing a group of users to interactively tour a computer network

• US 20040225716A1
• Filed: 04/06/2004
• Published: 11/11/2004
• Est. Priority Date: 05/31/2000
• Status: Abandoned Application

• Current Assignee: Witness Systems Incorporated (Verint Systems Incorporated)
• Original Assignee: Credit Suisse International (Credit Suisse)
• Inventors: Cuperman, Miron, Shamir, Ilan
• Application Number:
  US10/818,787
• Publication Number:
  US 20040225716A1
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06F 16/954 Navigation, e.g. using categorised browsing
• CPC Class Codes: G06F 2216/15 Synchronised browsing
• CPC Class Codes: H04L 41/0893 Assignment of logical groups to network elements
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/561 Adding application-functional data or data for application control, e.g. adding metadata
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

An invention is disclosed that uses methods and systems for enhancing users'"'"' Web surfing experiences by providing various functions including: delivery of content that is related to the user'"'"'s present location or actions; providing collaborative browsing tools that manage the participants'"'"' rights interactively to control a particular collaborative browsing session; aggregating and then sharing with users information related to a particular Web site, action or object on the Internet; and offering various types of predefined collaborative browsing sessions in order to enhance the users'"'"' online experiences. These and other functions are accomplished via a browser companion that is downloaded or incorporated into the users'"'"' Web browsers. The browser companion communicates with a back-end server architecture that couples to various databases. The browser companion provides the appropriate server(s) with information about each user'"'"'s present location or action within the network, e.g., Internet. The servers provide the browser companion with the information related to the user'"'"'s present location or action, such as links, other ongoing collaborative browsing or chat sessions, community groups, or bulletin boards. Likewise, a session server manages the users collaborative browsing session and tracks the various administrative privileges that are dynamically assigned to each session participant based on the status of the session, the status of the user and the user'"'"'s requests for particular rights.

Claims

1. A method for allowing a group of users interactively to tour a computer network, the method comprising:

allocating leadership of a touring session to a first group member, whereby the first group member can select other objects within the computer network for display to the group;

assigning each group member a predefined set of administrative rights that govern the group member'"'"'s participation in the touring session; and

reallocating leadership upon receipt of a request from a second group member.

2. A method according to claim 1 in which at least one of the group members is assigned at least one of the following rights:

the right to kick other group members from the touring session, the right automatically to take control of the touring session, and the right to terminate the session.

3. A method according to claim 1 further comprising the steps of (a) limiting the touring session to a Web site located within the computer network and (b) displaying information related to the Web site.

4. A method according to claim 1 further comprising the step of allowing at least one of the user'"'"'s to attaching a note to a Web site and optionally to designate the note for sharing among other users.

5. A method for associating information with each Web site within a group of Web sites without requiring permission of a Web site operator, the method comprising:

aggregating at least two different Web sites to create a neighborhood;

associating shared information with either (1) the neighborhood or (2) each entry therein; and

accessing a Web server via a browser in order to retrieve the shared information when a user accesses the neighborhood or any entry therein.

6. A method according to claim 5 in which the neighborhood further comprises an object from the group consisting of a bulletin board, a collaborative browsing session, a chat session, a discussion group, and an event broadcast over the Internet.

7. A method according to claim 5 in which the shared information comprises data selected from the group consisting of notes added by a user, collaborative browsing sessions related to the neighborhood or entries therein, chat sessions related to the neighborhood or entries therein, discussion groups related to the neighborhood or entries therein, and a communication link related to the neighborhood or any entry therein.

8. A method according to claim 5 further comprising a step of authenticating the identity of the browser in order to determine whether the shared information may be retrieved by the browser.

9. A method for allowing visitors to a particular Web site to initiate a collaborative browsing session, the method comprising:

authenticating each session participant to confirm that each has a browser adapted to communicate with a server that supports a collaborative browsing (“

CB”

) session;

designating at least one administrator or at least one of the authenticated session participants to be the leader of a CB session; and

analyzing each of the leader'"'"'s site changes to confirm that the CB session is operating within selected parameters.

10. A method according to claim 9 further comprising the step of at least temporarily provisioning any non-authenticated user with an applet for communicating with the server and, thereafter, authenticating that user.

11. A method for enhancing Internet surfing to provide users additional content, collaboration and context, the method comprising:

associating information with particular sites via a database that indicia describing a Web site with information related to the Web site;

providing each of a group of users with a browser companion;

assigning each user within the group of users a set of privileges controlling each users participation within a collaborative Internet touring session;

configuring each browser companion to;

1. communicate to a first server a particular user'"'"'s present URL;

2. receive from a second server information concerning at least some of the administrative privileges assigned to each; and

3. display to a user information related to the present URL.

12. A method according to claim 11 further comprising the initiating a collaborative browsing session limited to a particular site or group of sites.