Adaptable workflow and communications system
First Claim
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1. A method for managing projects, requests, tasks, approvals and associated communications regardless of source of said projects, said requests, said tasks, said approvals, the method comprising the computer-implemented act of:
- normalizing said projects, said requests, said tasks, said approvals and said associated communications based on a common data object model, wherein said common data object model enables logical relationships between a plurality of related objects and a message object associated with said common data object model.
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Abstract
A data driven workflow solution that normalizes business communications by systematically recording related business communications from disparate communications channels in a common format such that the related business communications are automatically integrated into the associated business processes and which flow solution is flexible for capturing additional data elements or to adapt to changing tasks associated with the business processes is disclosed
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30 Claims
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1. A method for managing projects, requests, tasks, approvals and associated communications regardless of source of said projects, said requests, said tasks, said approvals, the method comprising the computer-implemented act of:
normalizing said projects, said requests, said tasks, said approvals and said associated communications based on a common data object model, wherein said common data object model enables logical relationships between a plurality of related objects and a message object associated with said common data object model. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
- 16. A common data object model for managing projects, requests, tasks, approvals and associated communications regardless of source of said projects, said requests, said tasks, said approvals, wherein said common data object model enables logical relationships between a plurality of related objects and a message object associated with said common data object model.
Specification