Method for automatically controlling paths of information

• US 20040234054A1
• Filed: 05/25/2004
• Published: 11/25/2004
• Est. Priority Date: 06/20/2001
• Status: Abandoned Application

• Current Assignee: T-Mobile Deutschland GmbH (Deutsche Telekom AG)
• Original Assignee: T-Mobile Deutschland GmbH (Deutsche Telekom AG)
• Inventors: Kunkel, Helmut
• Application Number:
  US10/481,530
• Publication Number:
  US 20040234054A1
• Time in Patent Office: Days
• US Class Current: 379/110.01
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing

Abstract

Methods for automatically controlling paths of information of all types at data-receiving locations. One objective is to enable any type of information, which is transmitted from a transmitter to a receiver, to be specifically assigned to a processing location or to another provided location in order to undergo subsequent processing. To this end, the data-receiving location provides a data-transmitting location with special input channels serving as input address identifiers (IAI'"'"'s) that, at the receiver and during data input, control, like a code, the procedure in handling the information.

Claims

1-16. -16. Cancel

17. A method for automatic routing of information of all kinds at a data-receiving location, the method comprising:

providing special input channels as input address identifiers (IAI'"'"'s) from the data-receiving location to a data-sending location;

controlling the procedures involved in routing the information during data input through the IAI'"'"'s which further act as keys; and

employing the IAI'"'"'s to serve as information identifications (ID'"'"'s) to which specially defined procedures are assigned that control the routing of the information.

18. The method of claim 17, further comprising processing, individually or in combination, information in the form of documents, electronic data and/or voice messages.

19. The method of claim 17, further comprising providing special IAI'"'"'s in the form of standard IAI'"'"'s by the data-sending location.

20. The method of claim 17, further comprising generating the IAI'"'"'s by the data-sending location according to current or pending processes.

21. The method of claim 20, further comprising generating the IAI'"'"'s as direct number or electronic recipient addresses.

23. The method of claim 17, further comprising assigning to the data-sending location by the data-receiving location a series of stored IAI'"'"'s that can be used by the sender as needed.

24. The method of claim 17, further comprising,

generating the IAI separately by the recipient for the identification of an information element;

and

transmitting the IAI to the sender to be used by the sender in relation to the information element.

25. The method of claim 24, further comprising assigning the IAI to an ongoing or expected information input process, wherein while research is going on for a specific piece of information whose input status is currently unclear, this information is assigned a specific IAI ahead of time.

26. The method of claim 17, further comprising,

defining possible input ID'"'"'s at communication end devices;

and

establishing the input ID'"'"'s as research definitions according to which an expected piece of information is determined.

27. The method of claim 17, wherein the IAI is made up of a core address and a source address.

28. The method of claim 27, wherein the core address corresponds to the identification of the recipient.

29. The method of claim 28, wherein the source address corresponds to the identification of the sender.

30. The method of claim 17, further comprising expanding the IAI by another identification code or it substitutes for an existing identifier.

31. The method of claim 17, wherein repeated assignment of an IAI is in general impossible and if necessary a double test within the system indicates any previous duplicate processing.

22. The method of claim 22, further comprising generating the IAI'"'"'s as a barcode or other readable data medium.