Automatic activatation of a wireless device

• US 20040235458A1
• Filed: 05/23/2003
• Published: 11/25/2004
• Est. Priority Date: 05/23/2003
• Status: Abandoned Application

• Current Assignee: VeriSign, Inc.
• Original Assignee: VeriSign, Inc.
• Inventors: Walden, Charles Lee, Wiley, Daryl, Hunt, Chris
• Application Number:
  US10/443,859
• Publication Number:
  US 20040235458A1
• Time in Patent Office: Days
• US Class Current: 455/414.1
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

A system and method for activating a wireless services account while requiring only numeric data from a user, such as a social security number, date of birth and/or telephone number. The numeric data, which can be provided by the user through a telephone keypad, can be used to obtain additional information about the user through demographic and credit databases. A business rule and information about the user can be utilized to determine a characteristic of a wireless service plan for the user. A wireless service account can thus be established while requiring only numeric data from the user.

Claims

1. A method for activating a wireless service for a user, including

receiving from the user data about the user that is only numeric;

obtaining an additional item of information about the user based upon the numeric data;

applying a business rule to determine at least one characteristic of a wireless service plan for the user, using information about the user.

2. The method of claim 1, wherein the numeric user data is input using a numeric keypad.

3. The method of claim 1, wherein the numeric user data from is input by a wireless services sales representative using a keypad.

4. The method of claim 1, wherein the numeric data about the user is the social security number of the user.

5. The method of claim 1, wherein the numeric data about the user is a telephone number of the user.

6. The method of claim 1, wherein the numeric data about the user is the date of birth of the user.

7. The method of claim 1, wherein the numeric data about the user is the house number in the address of the user.

8. The method of claim 1, wherein the numeric data about the user is the user'"'"'s zip code.

9. The method of claim 1, wherein the additional item of information is obtained by formulating a query based on the numeric data about the user, sending the query to a demographic database, and receiving a response from the demographic database.

10. The method of claim 1, wherein the additional item of information is obtained by formulating a query based on the numeric data about the user, sending a query to a credit bureau database, and receiving in response a credit score for the user.

11. The method of claim 1, wherein further including:

sending to the user a query to confirm the additional item of information;

if the user correctly confirms the additional item of information, then the user is validated; and

if the user does not correctly confirm the additional item of information, then the user is not validated.

12. The method of claim 9, wherein the response received from the demographic database includes an address of the user.

13. The method of claim 10, wherein the business rule requires that the user have a minimum credit score to activate a wireless service account for the user.

14. The method of claim 1, wherein the business rule determines the service plan based upon the user'"'"'s zip code.

15. The method of claim 1, wherein the business rule determines the service plan based upon the occupation of the user.

16. The method of claim 10, wherein the business rule selects at least one rate plan based upon the credit score of the user.

17. The method of claim 1, further including applying a business rule to determine if the user should be approved for a wireless service account, wherein the business rule includes a requirement that the user is validated by correctly answering at least a predetermined number of requests for demographic information, wherein an answer is correct if it is consistent with demographic information obtained about the user from at least one demographic database.

18. The method of claim 1, further including sending wireless service account activation information for the user to a recipient, which causes the recipient to activate a wireless service account for the user.

19. The method of claim 1, further including receiving from the user a service profile selection.

20. The method of claim 1, further including receiving from the user a rate plan selection.

21. Activating a wireless service account for a user wherein the only information required to be provided by the user to activate the account is numeric information.

22. An apparatus for activating a wireless service for a user, including

a processor;

a memory coupled to said processor, said memory storing activation instructions adapted to be executed by said processor to receive data about the user that is only numeric;

obtain an additional item of information about the user based upon the numeric data; and

apply a business rule to determine a characteristic of a wireless service plan for the user, wherein the business rule is based upon information about the user.

23. The apparatus of claim 22, wherein the numeric information about the user is a social security number.

24. The apparatus of claim 22, wherein the numeric information about the user is a telephone number of the user.

25. The apparatus of claim 22, wherein the additional item of information is obtained by formulating a query based on the numeric data about the user, sending the query to a demographic database, and receiving a response from the demographic database.

26. The apparatus of claim 22, wherein the additional item of information is obtained by formulating a query based on the numeric data about the user, sending a query to a credit bureau database, and receiving in response a credit score for the user.

27. The apparatus of claim 22, wherein the activation instructions are further adapted to send to the user a query to confirm the additional item of information and if the user correctly confirms the additional item of information, then to validate the user, and if the user does not correctly confirm the additional item of information, then not to validate the user.

28. The apparatus of claim 22, wherein the business rule requires that the user have a minimum credit score to activate a wireless service account for the user.

29. The apparatus of claim 22, wherein the business rule selects at least one rate plan based upon the credit score of the user.

30. An apparatus for activating a wireless service account for a user wherein the only information received from the user about the user is numeric.

31. A medium storing instructions adapted to be executed by a processor to perform actions including:

receiving from the user data about the user that is only numeric;

obtaining an additional item of information about the user based upon the numeric data; and

applying a business rule to determine a characteristic of a wireless service plan for the user, wherein the business rule is based upon information about the user.

32. The medium of claim 31, wherein the additional item of information is obtained by formulating a query based on the numeric data about the user, sending the query to a demographic database, and receiving a response from the demographic database.

33. The medium of claim 31, wherein the additional item of information is obtained by formulating a query based on the numeric data about the user, sending a query to a credit bureau database, and receiving in response a credit score for the user.

34. The medium of claim 31, wherein said instructions are further adapted to perform actions including:

sending to the user a query to confirm the additional item of information;

if the user correctly confirms the additional item of information, then the user is validated; and

if the user does not correctly confirm the additional item of information, then the user is not validated.

35. The medium of claim 31, wherein the business rule requires that the user have a minimum credit score to activate a wireless service account for the user.

36. A system for activating a wireless service account for a user, including:

means for entering numerical user information;

means for obtaining an additional item of information about the user based upon the numerical user information; and

means for applying a business rule to determine a characteristic of a wireless service plan for the user, wherein the business rule is based upon information about the user.

37. A method for activating a wireless services account for a user, including:

sending information about the user that is numerical only to an activation server that obtains an additional item of information about the user based upon the numeric data, and applies a business rule to determine a characteristic of a wireless service plan for the user.