×

Online diagnosing of computer hardware and software

  • US 20040236843A1
  • Filed: 11/05/2003
  • Published: 11/25/2004
  • Est. Priority Date: 11/15/2001
  • Status: Abandoned Application
First Claim
Patent Images

1. A method for remotely diagnosing a computer, comprising:

  • establishing communication between a server and a communications interface associated with a client computer;

    establishing communication between a client application operating on said client computer and said server;

    in response to a signal associated with said communications interface and received by said server, downloading a first diagnostic tool from said server to said client application;

    executing said first diagnostic tool;

    returning a result from said client application to said server; and

    returning a disposition from said server to said communications interface.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×