Automated dealership data extraction and insurance processing system and method

• US 20040243449A1
• Filed: 05/30/2003
• Published: 12/02/2004
• Est. Priority Date: 05/30/2003
• Status: Abandoned Application

• Current Assignee: ExpressLink, Inc. (Alliant Services, Inc.)
• Original Assignee: ExpressLink, Inc. (Alliant Services, Inc.)
• Inventors: Humphreys, Robert, Kane, Paul, Neustadt, Michael, Edelstein, Jack, Diem, David
• Application Number:
  US10/449,958
• Publication Number:
  US 20040243449A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A system and method to automatically trigger data extraction from a Dealerships Management System (DMS) and transmitting it to an insurance service provider for automatic, real-time, generation of insurance application. Generally, an indicator is generated that a customer needs automobile insurance at a point-of-sale. The indicator causes the automatic extraction of the customer'"'"'s information from a database. The extracted customer information is transmitted to a remote computer for automatic insurance fulfillment. Upon receiving the customer'"'"'s information, the remote computer automatically populates the appropriate fields of an insurance application and transmits the insurance application to the customer. Upon approval of the insurance application by the customer, a confirmation of insurance is sent to the customer.

Claims

1. A method comprising:

extracting data from a car dealer management system;

transmitting the data to an insurance provider; and

generating an insurance application based on the data received from the dealer management system.

2. The method of claim 1 wherein the insurance application is automatically generated based on the data received from the dealer management system.

3. The method of claim 1 wherein the data includes customer and vehicle data for the insurance application.

4. The method of claim 1 further comprising:

transmitting the insurance application to a customer for approval.

5. The method of claim 4 further comprising:

approving the insurance application; and

transmitting the approved insurance application to the insurance provider.

6. The method of claim 5 wherein approving the insurance application includes a customer signing the insurance application.

7. The method of claim 5 further comprising:

transmitting an evidence of insurance coverage to the dealer when an approved insurance application is received.

8. The method of claim 4 wherein transmitting the insurance application to the customer for approval includes sending an online insurance application to the customer over a web-page.

9. The method of claim 1 wherein the data is transmitted from the dealer to the insurance provider over the Internet.

11. The method of claim 8 further comprising:

receiving customer information at the remote computer;

populating an insurance application; and

transmitting the insurance application to the customer.

12. The method of claim 11 wherein transmitting the insurance application to the customer includes

faxing the insurance application to the dealer for customer approval.

13. The method of claim 11 wherein transmitting the insurance application to the customer includes

generating an on-line insurance application which may be accessed by the customer.

14. The method of claim 11 wherein the insurance application is transmitted to the customer for approval.

15. The method of claim 11 further comprising:

receiving acceptance of the insurance application at the remote computer from the customer;

providing insurance confirmation to the customer upon customer approval of the insurance application.

10. A method comprising:

generating an indicator that a customer needs automobile insurance at a point-of-sale;

extracting the customer'"'"'s information from a database as a result of the indicator; and

transmitting the extracted customer information to a remote computer for insurance fulfillment.

16. A system comprising:

an indicator to indicate whether a customer needs automobile insurance;

a database of customer information for an automobile dealership; and

a data extraction agent to extract a customer'"'"'s information if the indicator indicates that the customer needs automobile insurance, the data extraction agent to transmit the extracted information to a remote computer for insurance fulfillment.

17. The system of claim 16 further comprising:

a receiving agent at the remote computer to receive the transmitted customer information; and

an insurance fulfillment subsystem at the remote computer configured to populate an insurance application with the received customer information and transmit the insurance application to the customer.

18. The system of claim 17 wherein transmitting the insurance application to the customer includes

faxing the insurance application to the dealer for customer approval.

19. The system of claim 17 wherein transmitting the insurance application to the customer includes

generating an online insurance application that can be accessed by the customer.

20. The system of claim 17 wherein the insurance fulfillment subsystem is further configured to transmit an insurance confirmation indicator when the customer has approved the insurance application.

21. An apparatus comprising:

a processing system configured to

detect an indicator of whether a customer needs automobile insurance,

access a database of customer information for an automobile dealership,

extract the customer'"'"'s information from the customer database, if the indicator indicates that the customer needs automobile insurance, and

transmit the extracted information to a remote computer for insurance fulfillment.

22. The apparatus of claim 21 wherein the apparatus is communicatively coupled to the Internet to transmit the extracted customer information.

23. An apparatus comprising:

a processing system configured to

receive a customer'"'"'s information and request for insurance,

fill-out an insurance application,

transmit the insurance application to the customer, and

transmit confirmation of insurance coverage to the customer upon receipt of approval by the customer.

24. The apparatus of claim 23 wherein the transmission of the insurance application and confirmation of insurance coverage to the customer are done in real-time.

25. A machine-readable medium having one or more instructions for extracting customer information and transmitting the information for insurance fulfillment, which when executed by a processor, causes the processor to perform operations comprising:

detecting an indicator of whether a customer needs automobile insurance;

extracting customer data from a car dealer management system;

transmitting the customer data to an insurance provider.

generating an insurance application based on the customer data received from the dealer management system.