Web server
First Claim
1. The provision of a web server and data warehouse to which a plurality of suppliers of goods or services have access using individual web sites hosted by the server, each web site having associated therewith data memory which is arranged to store data received at a supplier'"'"'s web site over the internet from a plurality of remote terminals arranged at sites owned or operated by a customer of the supplier, access to each web site being restricted to the supplier, to customers of the supplier, or to service or delivery organizations contracted by or belonging to the supplier, wherein:
- the server is arranged to enter the data received by the web site into the associated memory, to monitor and/or process the stored data to detect a critical state at a remote terminal, and, on detection of a critical state, to notify a person or organization responsible for restoring the site to a non-critical condition of the critical state.
2 Assignments
0 Petitions
Accused Products
Abstract
A web server and data warehouse (1) is provided to enable one or more suppliers of goods or services (4) to service one or more customers (10). Communication between the suppliers, customers and web server uses the internet (3) which is accessed using local internet service providers (2, 5, 9, 11) to minimise telephone call costs. The web server (1) provides automated websites by means of which suppliers can set parameters for goods or equipment at the customer sits. The customer sites transmit measured parameters to the website.
16 Citations
15 Claims
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1. The provision of a web server and data warehouse to which a plurality of suppliers of goods or services have access using individual web sites hosted by the server, each web site having associated therewith data memory which is arranged to store data received at a supplier'"'"'s web site over the internet from a plurality of remote terminals arranged at sites owned or operated by a customer of the supplier, access to each web site being restricted to the supplier, to customers of the supplier, or to service or delivery organizations contracted by or belonging to the supplier, wherein:
- the server is arranged to enter the data received by the web site into the associated memory, to monitor and/or process the stored data to detect a critical state at a remote terminal, and, on detection of a critical state, to notify a person or organization responsible for restoring the site to a non-critical condition of the critical state.
- View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method of restoring any of a plurality of remote customer sites to a given condition comprising the steps of:
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providing a web server hosting one or more web sites, each web site being controlled by a supplier of goods or services to a plurality of customers;
providing respective data store(s) associated with the web site(s) receiving at a web site data from each a group of remote customer sites, the data representing the current or recent state of the remote site, storing the received data in the associated data store;
processing the stored data to determine whether a critical condition exists at any of the remote customer sites; and
,if such a critical state is determined notifying a person or organization responsible for restoring the remote site to a given state of the existence of the critical state. - View Dependent Claims (11, 12, 13, 14, 15)
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Specification