Apparatus and method for presence-based call routing using computers
First Claim
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1. A method activating telecommunication operations based on a presence of a user at a computer, comprising the steps of:
- detecting inactivity by the user of the computer for a period of time;
transmitting a message to a telecommunication gatekeeper requesting activation of the telecommunication operations; and
activating the telecommunication operations by the telecommunication gatekeeper.
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Abstract
An apparatus and method allow the utilization of a computer normally utilized by a user of a telecommunication terminal to determine when a user is in close proximity to the telecommunication terminal.
53 Citations
38 Claims
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1. A method activating telecommunication operations based on a presence of a user at a computer, comprising the steps of:
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detecting inactivity by the user of the computer for a period of time;
transmitting a message to a telecommunication gatekeeper requesting activation of the telecommunication operations; and
activating the telecommunication operations by the telecommunication gatekeeper. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method activating telecommunication operations based on a presence of a user at a computer, comprising the steps of:
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implementing soft phone operations by the computer;
detecting inactivity by the user of the computer for a period of time; and
performing the telecommunication operations by the computer in response to the detection of inactivity. - View Dependent Claims (14, 15, 16, 17, 18)
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19. A processor-readable medium comprising processor-executable instructions configured:
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detecting inactivity by the user of the computer for a period of time;
transmitting a message to a telecommunication gatekeeper requesting activation of the telecommunication operations; and
activating the telecommunication operations by the telecommunication gatekeeper. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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31. A processor-readable medium comprising processor-executable instructions configured:
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implementing soft phone operations by the computer;
detecting inactivity by the user of the computer for a period of time; and
performing the telecommunication operations by the computer in response to the detection of inactivity. - View Dependent Claims (32, 33, 34, 35, 36)
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37. An apparatus for initiating telecommunication operations based on computer activity, comprising:
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means for monitoring computer activity status;
means for determining a change of the computer activity status;
means for transmitting a message to a telecommunication gatekeeper requesting activation of the telecommunication operations in response to the determination; and
means for activating the telecommunication operations by the telecommunication gatekeeper. - View Dependent Claims (38)
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Specification