Collaborative campaign execution system

• US 20040249706A1
• Filed: 06/04/2003
• Published: 12/09/2004
• Est. Priority Date: 06/04/2003
• Status: Abandoned Application

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle Corporation
• Inventors: Naimat, Aman, Ellison, Lawrence J., Schireson, Max
• Application Number:
  US10/455,276
• Publication Number:
  US 20040249706A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems

Abstract

A method of executing a marketing campaign. In one embodiment the method comprises selecting collateral for a proposed marketing message and associating the marketing message with a plurality of customers. For each customer in the plurality of customers, a proposed marketing message is generated; a sales representative is assigned to the customer using an automated assignment rule; the customer-to-sales representative assignment made according to the automated assignment rule is electronically communicated to the assigned sales representative and the assigned sales representative is allowed to modify the proposed marketing message for the customer to create a personalized marketing message. The method also includes delivering the personal modified marketing messages to customers.

Claims

1. A method of executing a marketing campaign, the method comprising:

selecting collateral for a proposed marketing message;

associating the marketing message with a plurality of customers;

for each customer in the plurality of customers, (i) generating a proposed marketing message;

(ii) assigning a sales representative to the customer using an automated assignment rule;

(iii) electronically communicating the customer-to-sales representative assignment made according to the automated assignment rule to the assigned sales representative and (iv) allowing the assigned sales representative to modify the proposed marketing message for the customer to create a personalized marketing message; and

delivering personal modified marketing messages to customers.

2. The method of executing a marketing campaign set forth in claim 1 wherein the collateral comprises one or more of data sheets, white papers, electronic presentations and other electronic documents related to a product being sold by the marketing campaign.

3. The method of executing a marketing campaign set forth in claim 1 wherein the assignment rule assigns sales representatives to customers based on sales territories.

4. The method of executing a marketing campaign set forth in claim 1 wherein the assignment rule takes into account both sales territories and existing relationships between customers and sales representatives.

5. The method of executing a marketing campaign set forth in claim 1 wherein the proposed marketing message is communicated to the sales representative by an email notification.

6. The method of executing a marketing campaign set forth in claim 1 wherein the customer list includes contact information for each customer and wherein, for each customer-to-sales representative assignment made according to the automated assignment rule, the contact information is communicated to the sales representative and the sales representative is able to modify the contact information prior to delivery of the personalized marketing message.

7. The method of executing a marketing campaign set forth in claim 6 wherein the sales representative can review and approve the personalized marketing message prior to delivery to the customer.

8. The method of executing a marketing campaign set forth in claim 1 wherein the personalized marketing messages are delivered to customers via email.

9. The method of executing a marketing campaign set forth in claim 8 wherein each email message forwarding a personalized marketing message to a targeted customer includes references to collateral included in the personalized marketing message.

10. A method of executing a marketing campaign, the method comprising:

creating a template comprising a plurality of fields for a marketing campaign and storing the template on a computer-readable memory;

creating a customer list and storing the customer list on a computer-readable memory;

generating a marketing campaign comprising a plurality of proposed marketing messages by populating at least some of the fields in the template with information from the customer list;

assigning sales representatives to individual ones of the plurality of proposed marketing messages using an automated assignment rule;

electronically communicating the proposed marketing messages to assigned sales representatives;

allowing each assigned sales representative to modify the proposed marketing messages assigned to him or her thereby creating a plurality of personalized marketing messages; and

delivering the personalized marketing messages to customers.

11. The method of claim 10 further comprising allowing an assigned sales representative to review and approve a personalized marketing message prior to delivering the personalized marketing message to the customer.

12. The method of claim 10 wherein the step of creating the template includes creating a message to sales representatives describing the marketing campaign.

13. The method of claim 12 wherein the message to the sales representatives is electronically communicated to an assigned sales representative along with the proposed marketing message.

14. The method of claim 10 further comprising allowing a sales representative to reassign a proposed marketing message to another sales representative.

15. A system for executing a marketing campaign, the system comprising:

a template design component configured to allow one or more users to prepare templates for marketing campaigns;

a campaign creation component configured to generate a plurality of proposed marketing messages from a template prepared by the template design component and a customer list;

a sales component configured to assign a sales representative to each of the plurality of proposed marketing messages, notify sales representatives of proposed marketing messages assigned to them and allow sales representatives to modify the proposed marketing messages; and

a delivery component configured to deliver modified marketing messages to customers.

16. The system of claim 15 wherein the sales component is configured to assign sales representatives to each of the plurality of proposed marketing messages based upon an assignment rule.

17. A system for executing a marketing campaign, the system comprising:

template design means for allowing one or more users to prepare templates for marketing campaigns;

campaign creating means for generating a plurality of proposed marketing messages from a template prepared by the template design means and a customer list;

sales component means for assigning a sales representative to each of the plurality of proposed marketing messages, notifying sales representatives of proposed marketing messages assigned to them and allowing sales representatives to modify the proposed marketing messages; and

message delivery means for delivering marketing messages to customers.