Mobile phone sample survey method

• US 20040252816A1
• Filed: 06/13/2003
• Published: 12/16/2004
• Est. Priority Date: 06/13/2003
• Status: Abandoned Application

• Current Assignee: Nagracrad S.A. (Kudelski SA)
• Original Assignee: Nagracrad S.A. (Kudelski SA)
• Inventors: Nicolas, Christophe
• Application Number:
  US10/460,374
• Publication Number:
  US 20040252816A1
• Time in Patent Office: Days
• US Class Current: 379/92.01
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

The aim of this invention is to increase the efficiency, precision and rapidity of a sample survey so that it becomes an accessible instrument and easy to use by a large number of institutions. Furthermore, the sample survey method must guarantee a random choice of individuals to be polled according to predefined criteria always maintaining said individuals'"'"' anonymity.

This aim is reached by an opinion poll method of subscribers to an operator'"'"'s (OP) mobile telephone network carried out by an institute (IS), characterized by the following steps:

select a group of telephone numbers provided by the mobile telephone network operator (OP) relating to subscribers complying with predefined criteria,

choose randomly a number of fixed numbers among those selected previously,

transmit numerically a sample survey request (RQA) to previously selected numbers followed by sample survey data,

receive and memorize, in the mobile telephone (MO) complying with the selected number, the sample survey data,

determine the ideal moment to present the sample survey to the mobile telephone user,

authenticate the user,

receive the answers to the sample survey questions (REP),

transmit, store and record the answers (REP) according to the predefined criteria.

Claims

1. Opinion sample survey method carried out through a mobile telephone network, the sample survey being directed by a sample survey institute (IS) and the mobile telephone network being directed by at least one mobile telephone network operator (OP), characterized by the following steps:

selecting a group of telephone numbers provided by the mobile telephone network operator (OP) relating to subscribers complying with predefined criteria,

choosing randomly a fixed number of numbers among those selected previously,

transmitting a sample survey request (RQA) to previously selected numbers followed by the sample survey data,

receiving and memorizing by means of the mobile telephone (MO), which complies with the selected number, the sample survey data,

determining the appropriate time to present the sample survey to the mobile telephone user,

receiving the answers to the sample survey questions (REP),

transmitting, storing and recording the answers (REP) by the sample survey institute (IS).

2. Method according to claim 1, wherein the sample survey institute (IS) sends a request (RQO) to the operator (OP), said request comprising the selection criteria of subscribers'"'"' numbers.

3. Method according to claim 1, wherein the random choice of subscribers'"'"' numbers is carried out by the operator (OP), the number of said numbers relating to the size of the subscriber population to be query.

4. Method according to claim 1, wherein the mobile telephone includes an interactive software (PRO) adapted to sample surveys, said software forming an integral part of the complementary applications of said telephone.

5. Method according to claim 4, wherein the software (PRO) adapted to sample surveys, is downloaded onto a SIM card and/or into the subscriber'"'"'s mobile telephone memory when the telephone is connected to the network.

6. Method according to claim 4, wherein the software (PRO) adapted to sample surveys, is downloaded onto a SIM card and/or into the subscriber'"'"'s mobile telephone memory when the sample survey request (RQA) is sent to the subscriber.

7. Method according to claim 4, wherein the software (PRO) includes means to readout on the mobile telephone display screen the requests, the questions with the possible choice of answers and the messages related to the sample survey, as well as means to validate the answers with the buttons of the keypad.

8. Method according to claim 4, wherein the software assures the management, encoding and automatic subscriber routing communications to the sample survey institute or to the operator and vice-versa.

9. Method according to claim 4, wherein the software (PRO) includes means to memorize on a SIM card or in the mobile telephone memory a plurality of sample surveys containing the requests (RQA) and the sample survey data (DS), said sample surveys are deleted from the memory once the answers (REP) have been completed and sent to the sample survey institute (IS), leaving space available for new sample surveys.

10. Method according to claim 1, wherein the sample survey request (RQA) offers the subscriber the possibility, either to accept immediately or within a limited time period, or to refuse to participate in the sample survey.

11. Method according to claim 1, wherein the method comprises an authenticating step, carrying out by means of an electronic certificate of the type X 509 stored in the SIM card or in the mobile telephone memory.

12. Method according to claim 1, wherein the subscriber is informed by the request (RQA) that his/her participation in the sample survey is to be rewarded with special offers proposed by the operator (OP).

13. Method according to claim 1, wherein the answers to the sample survey (REP) are transmitted by the subscriber to the sample survey institute (IS) in the form of a file having the identification number of said subscriber.

14. Method according to claim 13, wherein the institute (IS) sends a list (LID) of the identification numbers of the subscribers having participated in the sample survey to the operator (OP), said operator attributes special offers to the subscribers whose numbers figure on said list (LID).

15. Method according to claim 1, wherein the operator (OP) transmits an answer acceptance message (REM) to each subscriber having validly answered the sample survey questions.

16. Method according to claim 1, wherein the operator (OP) transmits the selected and randomly chosen numbers to the sample survey institute (IS), said institute being responsible for the diffusion of the sample survey to subscribers and for the transmission back to the operator (OP) of the numbers of the individuals who have been polled and have answered.

17. Method according to claim 1, wherein the sample survey institute (IS) selects and chooses the subscribers'"'"' numbers and diffuses the sample survey to the subscribers, said institute (IS) having access to subscriber databases to telephone networks, the operators (OP) of said networks receive the lists (LID) of the numbers identifying the individuals who have been polled and have answered and reward the individuals polled whose numbers figure on these lists.

18. Method according to claim 1, wherein the operator (OP) carries out the tasks of the sample survey institute (IS) such as the selection of numbers, the random choice and the reception and the recording of the answers (REP), the sample survey being thus centralized in one and the same entity carried out by the operator (OP).