Monitoring and control module
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Accused Products
Abstract
A method and apparatus for monitoring and controlling one or more aspects of one or more communication devices. In one embodiment the communication device is configured to transmit and receive packets of data via a packet-switched network. In one configuration the monitoring and controlling is performed by a command and control system (C/C system) that is configured to operate in conjunction with a communication device. In one configuration the communication device comprises an Interface device configured to Interface a voice communication network with a packet switched network. The C/C system may be configured to monitor or control aspects of the communication device including temperature, cooling device operation, security, drive operation, power supply output and power supply routing, system re-boots, or any other aspect of device operation. In one configuration the C/C system Interfaces with a remote location via a communication link, such as a packet switched network. Monitoring and control of various systems can be achieved from the remote location.
118 Citations
67 Claims
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1-53. -53 (Canceled)
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54. A system to maintain call quality over a packet switched network comprising:
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a command and control system configured to monitor at least one parameter affecting functioning of one or more path interface devices through which calls are directed;
a monitoring and routing system at a remote location for monitoring a plurality of command and control systems and for routing calls between the path interface devices;
said command and control system comprising a processor to compare a value of the at least one parameter to a stored range or threshold and to generate an alarm signal in response to a value of said comparison;
said command and control system being further operable to transmit a condition-responsive report to said monitoring and routing system in the absence of an alarm condition, said monitoring and routing system analyzing data from each command and control system to generate responses thereto, and said monitoring and routing system being responsive to the alarm signal to produce and transmit a signal indicative of a proposed action to affect the at least one parameter at said command and control system producing the alarm signal. - View Dependent Claims (55, 56, 57, 58, 59, 60)
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61. A method to maintain call quality over a packet switched network comprising:
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monitoring with a command and control system at least one parameter affecting functioning of one or more path interface devices through which calls are directed, said command and control system comprising a processor to compare a value of the at least one parameter to a stored range or threshold;
providing a monitoring and routing system at a remote location for monitoring a plurality of command and control systems and for routing calls between the path interface devices;
generating an alarm signal in response to a value of said comparison and providing said alarm signal to said monitoring and routing system;
operating said command and control system to transmit a condition-responsive report to said monitoring and routing system in the absence of an alarm condition;
analyzing at said monitoring and routing system data from each command and control system to generate responses thereto; and
providing from said monitoring and routing system in response to the alarm signal a signal indicative of a proposed action; and
transmitting the signal indicative of a proposed action to affect the at least one parameter at said command and control system producing the alarm signal. - View Dependent Claims (62, 63, 64, 65, 66, 67)
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Specification