System and method for dynamically managing presence and contact information

• US 20040267887A1
• Filed: 06/30/2003
• Published: 12/30/2004
• Est. Priority Date: 06/30/2003
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: MacDonald, Brian A., Berger, Kelly D.
• Application Number:
  US10/611,019
• Publication Number:
  US 20040267887A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting

Abstract

A system is described for managing presence information comprising: a plurality of data processing devices capable of supporting communication over a plurality of different communication channels; a presence management module to manage presence information associated with a first user of the plurality of users, the presence management module to automatically provide the presence information to one or more other users, the presence information including an indication of one or more preferred communication channels for contacting the first user of the plurality of users; and a multi-mode communication module to generate a communication interface on data processing devices of the one or more other users, the communication interface containing a selectable list of the one or more preferred communication channels.

Claims

1. A system for managing presence information comprising:

a plurality of data processing devices capable of supporting communication over a plurality of different communication channels;

a presence management module to manage presence information associated with a first user of the plurality of users, the presence management module to automatically provide the presence information to one or more other users, the presence information including an indication of one or more preferred communication channels for contacting the first user of the plurality of users; and

a multi-mode communication module to generate a communication interface on data processing devices of the one or more other users, the communication interface containing a selectable list of the one or more preferred communication channels.

2. The system as in claim 1 wherein one of the preferred communication channels comprises instant messaging.

3. The system as in claim 1 wherein one of the preferred communication channels comprises email.

4. The system as in claim 1 wherein one of the preferred communication channels comprises voice telephony.

5. The system as in claim 1 wherein the presence information comprises a prioritized list of preferred communication channels.

6. The system as in claim 1 further comprising:

one or more presence profiles, each presence profile defining a different set of preferred communication channels to be provided to different users in response to a detected set of conditions related to the presence of the first user.

7. The system as in claim 6 wherein the specified set of conditions comprises the first user attending a meeting.

8. The system as in claim 6 wherein the specified set of conditions comprises the first user driving a car.

9. The system as in claim 6 wherein specified set of conditions comprises the first user arriving at work.

10. The system as in claim 6 wherein the specified set of conditions comprises the first user arriving at home.

11. A computer-implemented method comprising:

tracking presence information related to a first user;

using the presence information to identify a first preferred set of communication channels for communicating with the first user;

generating a communication interface on a data processing device of a second user responsive to the second user attempting to contact the first user, the communication interface containing a selectable list of the preferred set of communication channels.

12. The method as in claim 11 wherein one of the first preferred communication channels comprises instant messaging.

13. The method as in claim 11 wherein one of the first preferred communication channels comprises email.

14. The method as in claim 11 wherein one of the first preferred communication channels comprises voice telephony.

15. The method as in claim 11 wherein the indication of the first preferred set of communication channels is provided in the form of a prioritized list of communication channels.

16. The method as in claim 11 wherein providing an indication of the first preferred set of communication channels comprises storing the first preferred set of communication channels in an address book of the second user.

17. The method as in claim 11 further comprising:

detecting a change in the presence information related to the first user;

using the change in the presence information to identify a second preferred set of communication channels for communicating with the first user; and

providing an indication of the second preferred set of communication channels to the second user responsive to the second user attempting to contact the first user.

18. A system comprising:

presence tracking means for tracking presence information related to a first user;

presence management means for using the presence information to identify a first preferred set of communication channels for communicating with the first user; and

providing an indication of the first preferred set of communication channels to a second user responsive to the second user attempting to contact the first user; and

multi-mode communication interface means for generating a communication interface on data processing device of the second user, the communication interface containing a selectable list of the first preferred set of communication channels.

19. The system as in claim 18 wherein one of the first preferred communication channels comprises instant messaging.

20. The system as in claim 18 further comprising:

one or more presence profiles, each presence profile defining a different set of preferred communication channels to be provided to different users in response to a detected set of conditions related to the presence of the first user.

21. A method comprising:

monitoring changes to a first user'"'"'s blog and/or online photo album;

determining a set of other users who subscribe to the first user'"'"'s presence information, blog and/or online photo album;

in response to detecting changes in the first user'"'"'s blog and/or online photo album, automatically transmitting an indication of the changes to the set of other users.

22. The method as in claim 21 further comprising:

transmitting the changes to the set of other users, rather than merely an indication of the changes.