Method and system for performance analysis for a function or service provided to or in an organization
First Claim
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1. A method for the analysis of performance of a party with respect to at least one target or goal with respect to a service performed for an organization, said method comprising the following steps:
- generating a representation of the organization including a plurality of elements identified for said organization organisation, storing details relating to said element in a database memory;
generating links between at least some of said elements in the database to identify co-dependencies between the same;
predicting the performance of the element and/or analysis of the actual performance of the element and in performing any of said steps reference is made to at least one of the elements identified in the representation of the organization.
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Abstract
The invention relates to a method and system for the analysis and development of an organisation and the use of elements and sub-elements identified within the organisation in an efficient manner in order to allow predetermined targets to be accomplished. This is achieved by allowing the performance of any said element and associated sub elements to be analysed effectively with respect to and with reference to an organisation representation in which the elements and sub-elements are located.
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Citations
12 Claims
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1. A method for the analysis of performance of a party with respect to at least one target or goal with respect to a service performed for an organization, said method comprising the following steps:
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generating a representation of the organization including a plurality of elements identified for said organization organisation, storing details relating to said element in a database memory;
generating links between at least some of said elements in the database to identify co-dependencies between the same;
predicting the performance of the element and/or analysis of the actual performance of the element and in performing any of said steps reference is made to at least one of the elements identified in the representation of the organization. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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- 10. A method for the analysis of performance of an element with respect to least one target or goal with respect to a service performed for or within an organization said method referring to a representation of the organization including a plurality of elements identified for said organization, details of the same held in a database memory, and said database including links between at least some of said elements to identify co-dependencies between the same and wherein said method includes the steps of defining the service which is to be provided in terms of the elements of the organization representation which would be required to perform said service or have an influence of the same and then, with reference to the elements and the service, undertaking any or any combination of setting a goal or target for performance of said element with respect to said service, predicting the performance of the element with respect to said service and/or analysis of the actual performance of the element with respect to said service.
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12. A system for the analysis of performance of a party with respect to at least one target or goal with respect to a service performed for an organization, said system comprising:
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a representation of the organization including a plurality of elements identified for said organization, details of the same held in a database memory, and said database including links between at least some of said elements to identify co-dependencies between the same;
functions or any combination of setting a goal or target for performance of said elements, predicting the performance of the element and/or analysis of the actual performance of the element and in performing any of said functions reference is made to at least one of the elements identified in the representation of the organization.
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Specification