System and method for implementing integrated polling functions in a client management tool

• US 20050005011A1
• Filed: 07/30/2004
• Published: 01/06/2005
• Est. Priority Date: 04/28/2000
• Status: Abandoned Application

• Current Assignee: ServiceNow Incorporated
• Original Assignee: Microsoft Corporation
• Inventors: DeLuca, Steve A., Bishop, David A.
• Application Number:
  US10/902,383
• Publication Number:
  US 20050005011A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/046 comprising network management agents or mobile agents therefor
• CPC Class Codes: H04L 41/0893 Assignment of logical groups to network elements
• CPC Class Codes: H04L 41/0896 Bandwidth or capacity management, i.e. automatically increasing or decreasing capacities flow or congestion control using dynamic resource allocation, e.g. in-call renegotiation, H04L47/76
• CPC Class Codes: H04L 43/103 with adaptive polling, i.e. dynamically adapting the polling rate
• CPC Class Codes: H04L 43/14 using software, i.e. software packages network security related monitoring H04L63/1408
• CPC Class Codes: H04L 43/16 Threshold monitoring

Abstract

A method and system is provided for integrating multiple client management polling functions. A polling agent serves as an integrated capacity planning polling agent and a performance monitoring polling agent and a central monitoring system issues capacity planning management data templates and performance monitoring data templates to the integrated polling agent. In response, the integrated polling agent requests capacity planning and performance monitoring data from a client and returns responsive data to the central monitoring system.

Claims

1-17. -17. (Canceled)

18. A computer-readable medium having stored thereon a data structure, the data structure having at least one field designating a set of data as one of a plurality of types of monitoring data.

19. The computer-readable medium as recited in claim 18, wherein the plurality of types of monitoring data includes capacity planning data.

20. The computer-readable medium as recited in claim 18, wherein the plurality of types of monitoring data includes performance monitoring data.

22. The computer-readable medium as recited in claim 18, wherein the at least one field is associated with at least one management template.

23. The computer-readable medium as recited in claim 22, wherein the at least one management template corresponds to at least one of capacity planning data requests and performance monitoring data requests.

24. The computer-readable medium as recited in claim 23, wherein at least one of capacity planning data and performance monitoring data is obtained from a client responsive to the at least one management template.

25. The computer-readable medium as recited in claim 24, wherein the at least one of capacity planning data and performance monitoring data comprises data indicative of values stored in at least one counter within the client.

26. The computer-readable medium as recited in claim 24, wherein the at least one management template comprises a plurality of management templates.

27. The computer-readable medium as recited in claim 26, wherein at least one of the management templates corresponds to capacity planning data requests and at least another of the management templates corresponds to the performance monitoring data requests.

28. The computer-readable medium as recited in claim 27, wherein the capacity planning data requests and performance monitoring data requests are integrally generated.

21. (Canceled)