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Agent registration and bidding system

  • US 20050008139A1
  • Filed: 07/09/2003
  • Published: 01/13/2005
  • Est. Priority Date: 07/09/2003
  • Status: Active Grant
First Claim
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1. A method of assigning a call to one of a plurality of agents, such method comprising the steps of:

  • providing a description of the call to each of the plurality of agents;

    receiving a bid to handle the call from each of the plurality of agents; and

    assigning the call to an agent of the plurality of agents with a highest relative received bid.

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