Method and apparatus for ordering food items, and in particular, pizza
First Claim
1. A method for ordering a customizable food item using an automated order processing system having a voice receiver for receiving spoken words from a customer, a microprocessor based controller including a voice recognition processor capable of recognizing the spoken words, and a voice emitter for sending spoken words to the customer, the method comprising the steps of:
- prompting the customer to speak an order for the customizable food item in a narrative manner;
receiving the customer'"'"'s spoken words;
detecting the customer'"'"'s spoken words;
parsing the detected spoken words into concepts comprising components defining a food order;
confirming the accuracy of the customer'"'"'s order; and
entering the customer'"'"'s order into the order processing system.
1 Assignment
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Accused Products
Abstract
A method is disclosed for designating toppings to be assembled on a pizza as well as their respective position on the pizza wherein an order entry terminal is provided for a customer to use to specify an order for a pizza, the terminal being connected to a point-of-sale system and includes a display screen, voice synthesis generator, microphone, speaker, voice recognition processor capable of detecting the customer'"'"'s spoken words and microprocessor controller. The customer is prompted to enter an order by speaking words in a human voice and in turn an image of the pizza ordered is displayed to permit the customer to confirm the accuracy and submit the order into a point-of-sale system.
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Citations
18 Claims
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1. A method for ordering a customizable food item using an automated order processing system having a voice receiver for receiving spoken words from a customer, a microprocessor based controller including a voice recognition processor capable of recognizing the spoken words, and a voice emitter for sending spoken words to the customer, the method comprising the steps of:
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prompting the customer to speak an order for the customizable food item in a narrative manner;
receiving the customer'"'"'s spoken words;
detecting the customer'"'"'s spoken words;
parsing the detected spoken words into concepts comprising components defining a food order;
confirming the accuracy of the customer'"'"'s order; and
entering the customer'"'"'s order into the order processing system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for accepting and processing coupons using an automated order processing system having a voice receiver for receiving spoken words from a customer, a microprocessor based controller including a voice recognition processor capable of recognizing the spoken words, and a voice emitter for sending spoken words to the customer, the method comprising the steps of:
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providing a printed coupon to a potential customer, the coupon having printed thereon an identifying code that when spoken by the customer is readily discernable to the voice recognition processor, and a corresponding alphanumeric code;
prompting the customer to speak the identifying code;
detecting the customer'"'"'s spoken identifying code;
retrieving the corresponding alphanumeric coupon code, and discount information associated with the corresponding alphanumeric coupon code from an associated database; and
automatically entering the discount information into the order processing system. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A method for ordering a customizable food item using an automated order processing system having a voice receiver for receiving spoken words from a customer, a microprocessor based controller including a voice recognition processor capable of recognizing the spoken words, and a voice emitter for sending spoken words to the customer, the method comprising the steps of:
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prompting the customer to speak a component of an order for the customizable food item;
receiving the customer'"'"'s spoken words;
detecting the customer'"'"'s spoken words;
adding the detected spoken words to the customer'"'"'s order;
repeating the steps of prompting, receiving, and detecting until a complete order is achieved; and
entering the customer'"'"'s order into the order processing system. - View Dependent Claims (16, 17, 18)
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Specification