Electronic mail control system

• US 20050021637A1
• Filed: 07/22/2003
• Published: 01/27/2005
• Est. Priority Date: 07/22/2003
• Status: Abandoned Application

• Current Assignee: Red Hat, Inc. (International Business Machines Corporation)
• Original Assignee: Red Hat, Inc. (International Business Machines Corporation)
• Inventors: Cox, Alan
• Application Number:
  US10/624,445
• Publication Number:
  US 20050021637A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

An electronic mail system provides one or more approvers with approval authority over electronic mail of a user. The approvers have the opportunity to approve an incoming electronic mail message before the message is delivered to the user, and have the opportunity to approve an outgoing electronic mail message by the user before the message is sent to its intended recipient. Messages can be approved or rejected automatically, using filters, or through actions by an approver. Rejected incoming messages are not delivered to the user. Rejected outgoing messages are not sent to the intended recipient. Mail to be approved can be synchronized for consistency among multiple approvers. The user whose mail is to be approved can access the mail from multiple locations, with the mail at each location synchronized to appear in the same folders.

Claims

1. A method for operating an electronic messaging system comprising:

routing an electronic message intended for a first user to a first folder not associated with the first user, instead of to the first user;

presenting the electronic message to a first approver to approve or reject the message;

if delivery of the electronic message to the first user is approved, routing the electronic message to a second folder not associated with the first user and to the first user; and

if delivery of the electronic message to the first user is rejected, routing the electronic message to a third folder not associated with the first user and not to the first user.

2. The method of claim 1, further comprising applying a filter to the electronic message, such that the electronic message is approved if the electronic message passes the filter.

3. The method of claim 1, further comprising applying a filter to the electronic message, such that the electronic message is rejected if the electronic message passes the filter.

4. The method of claim 1, further comprising presenting the electronic message to a second approver to approve or reject the message.

5. The method of claim 4, further comprising displaying to the first approver and to the second approver representations of electronic messages that have been presented for approval.

6. The method of claim 5, further comprising synchronizing the display to the first approver and the display to the second approver of representations of electronic messages that have been presented for approval.

7. A method of operating an electronic messaging system comprising:

directing an outgoing electronic message having an intended recipient sent by a first user to a first folder not associated with the first user, instead of to the intended recipient;

presenting the electronic message to a first approver to approve or reject the message;

if delivery of the electronic message to the intended recipient is approved, routing the electronic message to a second folder not associated with the first user and to the intended recipient; and

if delivery of the electronic message to the intended recipient is rejecting, routing the electronic message to a third folder not associated with the first user and not to the intended recipient.

8. The method of claim 7, further comprising, if delivery of the electronic message to the intended recipient is approved, sending a notification to the first user.

9. A computer program product, residing on a computer-readable medium, for use in operating an electronic messaging system, the computer program product comprising instructions for causing a computer to:

route an incoming electronic message intended for a first user to a first folder not associated with the first user, instead of to the first user;

if delivery of the incoming electronic message is approved, route the incoming electronic message to a second folder not associated with the first user and to the first user;

if delivery of the incoming electronic message is rejected, route the incoming electronic message to a third folder not associated with the first user and not to the first user;

direct an outgoing electronic message having an intended recipient sent by the first user to a fourth folder not associated with the first user, instead of to the intended recipient;

if delivery of the electronic message to the intended recipient is approved, route the electronic message to a fifth folder not associated with the first user and to the intended recipient; and

if delivery of the electronic message to the intended recipient is rejecting, route the electronic message to a sixth folder not associated with the first user and not to the intended recipient.

10. The method of claim 9, wherein the computer program product further comprises instructions for causing a computer to synchronize a first display of messages for the first user at a first location with a second display of messages for the first user at a second location.

11. The method of claim 9, wherein the sixth folder is the same as the third folder.

12. The method of claim 9, wherein the fourth folder is the same as the first folder.

13. The method of claim 9, wherein the fifth folder is the same as the second folder.