System and method for managing information and collaborating
First Claim
1. A network collaboration system comprising:
- an end user computing system adapted to receive messages over a communication channel, said end user computing system including an interface for displaying information about message traffic over said communication channel as well as displaying the content of the messages themselves; and
an administration computing system adapted to store messages transmitted over said communication channel and information regarding the status of the end user computing system such that messages and historical information regarding message traffic over the communication channel may be displayed by the end user computer system;
the network collaboration system of claim 1 further comprising a plurality of communication channels.
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Accused Products
Abstract
Disclosed is an information management and collaboration system and method for managing information flow in real time. A real time chat communication channel provides a link for users to interact in a customized setting. Users are provided with such customizable features as contextual transcripts, parameterized input and output panels, channel management, contact management and application interaction. The system and method disclosed allows information to be managed in a customized environment based on user preferences. Further, the system and method disclosed provide a highly configurable environment for interaction with other information and collaboration systems, as well as other utility application programs.
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Citations
12 Claims
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1. A network collaboration system comprising:
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an end user computing system adapted to receive messages over a communication channel, said end user computing system including an interface for displaying information about message traffic over said communication channel as well as displaying the content of the messages themselves; and
an administration computing system adapted to store messages transmitted over said communication channel and information regarding the status of the end user computing system such that messages and historical information regarding message traffic over the communication channel may be displayed by the end user computer system;
the network collaboration system of claim 1 further comprising a plurality of communication channels. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A network collaboration system comprising:
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a first user computer;
at least one communication channel for exchanging messages between the first user computer and at least one other user computer; and
a display interface associated with the first user computer configured to display a new message count corresponding to a number of messages transmitted over at least one communication channel during a period when the first user computer is not participating in the network collaboration system. - View Dependent Claims (9, 10)
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11. A method of displaying an offline message count to a user of a collaboration managing system, the method comprising:
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monitoring the times at which a user logs into and out of the collaboration monitoring system;
monitoring messages on a communication channel;
counting a number of messages that are sent over the communication channel during an offline period extending between a time when the user logs out of the collaboration system and a time when the user logs back into the system; and
displaying the number messages sent during said offline period.
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12. A network collaboration system comprising:
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a user computer adapted to receive messages over a plurality of communication channels;
a display interface associated with said user computer for displaying said messages and information about said communication channels;
an administration computer for managing the network collaboration system;
a user data table associated with the administration computer for storing user data including user message filtering criteria;
a channel data table associated with said administration computer for storing data regarding said communication channels and messages transmitted over said communication channels;
wherein a time stamp is recorded in said user table when the user computer is logged out of the collaboration system; and
user filtering requirements stored in said user data table are loaded into the display interface when the user computer is logged back into the collaboration system; and
messages transmitted over the communications channels during a time period between the time the user computer was logged out of the collaboration system and the time the user computer was logged back into the collaboration system are filtered according to said user filtering criteria for display by said display interface.
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Specification