System and process for automatic storage, enforcement and override of consumer do-not-call requests
First Claim
1. A method of implementing call compliance at a central facility, said method comprising:
- receiving a call from a caller on an incoming connection;
enabling the caller on the incoming connection to initiate an outgoing call on an outgoing connection;
receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection;
checking a do-not-call database for an indication of whether the destination is a do-not-call destination;
if it is determined that the destination is a do-not-call destination, blocking the outgoing call from taking place over the outgoing connection; and
if it is determined that the destination is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection.
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Accused Products
Abstract
A method of implementing call compliance at a central facility, the method involving: receiving a call from a caller on an incoming connection; enabling the caller on the incoming connection to initiate an outgoing call on an outgoing connection; receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection; checking a do-not-call database for an indication of whether the destination is a do-not-call destination; if it is determined that the destination is a do-not-call destination, blocking the outgoing call from taking place over the outgoing connection; and if it is determined that the destination is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection.
129 Citations
11 Claims
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1. A method of implementing call compliance at a central facility, said method comprising:
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receiving a call from a caller on an incoming connection;
enabling the caller on the incoming connection to initiate an outgoing call on an outgoing connection;
receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection;
checking a do-not-call database for an indication of whether the destination is a do-not-call destination;
if it is determined that the destination is a do-not-call destination, blocking the outgoing call from taking place over the outgoing connection; and
if it is determined that the destination is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method of implementing call compliance at a central facility, said method comprising:
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receiving a call from a caller on an incoming connection;
enabling the caller on the incoming connection to initiate a plurality of outgoing calls from the central facility;
receiving over the incoming connection a plurality of identifiers of destinations to which calls are to be initiated from the central facility;
for each of the plurality of identifiers, (1) checking a do-not-call database for an indication of whether the destination for that received identifier is a do-not-call destination;
(2) if it is determined that the destination for that received identifier is a do-not-call destination, blocking the outgoing call from taking place; and
(3) if it is determined that the destination for that received identifier is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection.
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Specification