System and method for selecting a destination number upon receiving a dialed number from a calling party
First Claim
1. A method for routing a call to a common number corresponding to a plurality of users, the method comprising:
- receiving the common number at an end office associated with a calling party, the end office having unique identification information;
correlating the unique identification information to a destination number associated with one of the plurality of users; and
routing the call to the destination number.
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Accused Products
Abstract
A method and system are provided for selecting a destination number upon receiving a dialed number from a calling party. The preferred embodiments include a telecommunications system that, after receiving a dialed number from a calling party, selects a particular destination number and routes the call to that number. In one preferred embodiment, information about the calling party'"'"'s end office, such as an originating point code, is used to select a destination number. In another preferred embodiment, destination numbers are stored in a plurality of database locations in the system, and the zip code of the calling party is used to select the appropriate database to query for the destination number. Since the database location selection is independent of the dialed number, the system—not the number dialed by the calling party—determines the appropriate database location to query. These preferred embodiments can be used in a variety of situations and find particular use in a non-emergency service environment.
64 Citations
21 Claims
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1. A method for routing a call to a common number corresponding to a plurality of users, the method comprising:
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receiving the common number at an end office associated with a calling party, the end office having unique identification information;
correlating the unique identification information to a destination number associated with one of the plurality of users; and
routing the call to the destination number. - View Dependent Claims (2, 3, 4, 5, 9)
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6. A method for routing a call from a calling party to a common number corresponding to a plurality of users, the method comprising:
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receiving the common number at an end office associated with the calling party, the end office having unique identification information;
determining whether the unique identification information is associated with more than one user of the plurality of users; and
when the unique identification information is associated with only one user of the plurality of users, correlating the unique identification information to a destination number associated with the one user and routing the call to the destination number. - View Dependent Claims (7, 8)
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10. A computer readable medium storing a computer program for routing a call number to a common number corresponding to a plurality of users, the common number being received at an originating end office associated with the calling party number, the computer readable medium comprising:
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a correlating code segment that correlates unique identification information associated with the originating end office to a destination number associated with one of the plurality of users; and
a routing code segment that controls routing the call to the destination number. - View Dependent Claims (11, 12, 13, 14)
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15. A system for routing a call from a calling party number to a common number corresponding to a plurality of users, the system comprising:
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an end office that receives the common number from the calling party number, the end office having unique identification information;
a service control point that receives a first query from the end office, the first query including the calling party number, the service control point determining whether the unique identification information is available; and
a database that receives a second query from the service control point, the second query including the unique identification information when the unique identification information is available, the database determining whether the unique identification number is associated with one destination number;
wherein, when the unique identification number is associated with one destination number, the database correlates the unique identification information to the one destination number and provides the destination number to the service control point for call routing. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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Specification