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Method and system for providing problem identification and trouble-shooting services

  • US 20050033491A1
  • Filed: 08/08/2003
  • Published: 02/10/2005
  • Est. Priority Date: 08/08/2003
  • Status: Active Grant
First Claim
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1. A method for providing problem identification or trouble-shooting services in third party plants, said method comprising the steps of:

  • providing a forum for collecting solutions for one-time problems or limited-time problems that occurred at the third party plants;

    classifying the problems; and

    providing solution services for inquiring third party plants.

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