System and method for documenting critical tasks in complex work environment
First Claim
1. A method of documenting critical tasks in a complex work environment, comprising the steps of:
- creating a probe containing a set of mutually exclusive statements pertaining to a critical task;
transmitting the probe to field personnel;
receiving an input from field personnel corresponding to a selected one of the mutually exclusive statements; and
saving the input as a transcript that becomes part of a permanent record.
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Accused Products
Abstract
A system and method for documenting critical tasks in a complex work environment using a computer to track the critical tasks from assignment to completion. The flow of accountability is tracked from the assignment of critical tasks to the completion and reporting of the performance of the tasks. The system creates a probe containing a set of mutually exclusive statements pertaining to a critical task, transmits the probe to field personnel, receives an input from the field personnel corresponding to a selected one of the mutually exclusive statements, and saves the input as a permanent transcript. The system reviews the transcript to determine whether certain alert codes are present, and then triggers predefined actions based on the presence of the alert codes. The system alerts other team members when expectations are not met, either because a scheduled input is not received, or because a condition is detected requiring management attention.
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Citations
23 Claims
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1. A method of documenting critical tasks in a complex work environment, comprising the steps of:
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creating a probe containing a set of mutually exclusive statements pertaining to a critical task;
transmitting the probe to field personnel;
receiving an input from field personnel corresponding to a selected one of the mutually exclusive statements; and
saving the input as a transcript that becomes part of a permanent record. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A computer software program for documenting critical tasks in a complex work environment, comprising:
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means for creating a probe containing a set of mutually exclusive statements pertaining to a critical task;
means for transmitting the probe to field personnel;
means for receiving an input from field personnel corresponding to a selected one of the mutually exclusive statements; and
means for saving the input as a transcript that becomes part of a permanent record. - View Dependent Claims (20, 21, 22)
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23. A system for documenting critical tasks in a complex work environment, comprising:
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an input device for inputting design parameters of a probe for obtaining information about a critical task;
a computer that communicates with said input device and has a software program comprising;
means for creating a probe containing a set of mutually exclusive statements pertaining to a critical task based on input design parameters received from said input device;
means for transmitting the probe to field personnel;
means for receiving an input from field personnel corresponding to a selected one of the mutually exclusive statements; and
means for saving the input as a transcript that becomes part of a permanent record; and
a communications device for use by field personnel to receive the probe and to communicate information input by the field personnel back to the computer responsive to the probe.
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Specification