Method of and apparatus for monitoring event logs
First Claim
Patent Images
1. A method of monitoring a plurality of local event logs of a computer network, the method comprising:
- entering the local event logs in a central database of the computer network, and sending the central database from the computer network to an external support computer system for analysis of the local event logs.
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Accused Products
Abstract
Plural local event logs of nodes of a computer network are monitored and then stored in a central database. The central database is transferred at customisable, periodic time intervals to a support computer system for analysis of the local event logs. If a potential problem is detected by the support computer system an alert message is generated automatically.
39 Citations
24 Claims
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1. A method of monitoring a plurality of local event logs of a computer network, the method comprising:
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entering the local event logs in a central database of the computer network, and sending the central database from the computer network to an external support computer system for analysis of the local event logs. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A memory storing a computer program for causing a computer network to generate a central database for storing local event logs of network nodes of the computer network, the computer program causing the computer network to perform the steps of:
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transmitting the respective local event logs from the network nodes to a server computer of the computer network, storing the local event logs in the central database on the server computer using the node identifiers of the network nodes as keys for the respective local event logs, and storing a local server event log of the server computer in the central database, the local server event log being adapted to store a send event after the central database has been sent to an external support computer system for analysis of the local event logs. - View Dependent Claims (8, 9)
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10. A server computer system of a computer network having a plurality of network nodes, the server computer system comprising:
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a controller for causing the network nodes to transmit respective local event logs of the network nodes to the server computer system, a store for the local event logs in a central database, a transmitter for sending the central database to an external support computer system for analysis of the local event logs. - View Dependent Claims (11)
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12. A discovery server comprising:
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a discovery program component for discovery of network nodes of a computer network, a remote execution program component for causing the network nodes to transmit respective local event logs to the discovery server, a central database for storing the local event logs and for storing a local discovery server event log, and an interface component for sending the central database to the external support computer system for analysis of the local event logs. - View Dependent Claims (13)
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14. A method of monitoring a plurality of local event logs, the method comprising the steps of:
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receiving a database from a customer computer network, the database comprising the local event logs of network nodes of the computer network, querying the database to identify a database send event in the local event logs and its corresponding sent time stamp, querying the database to identify local event log entries having time stamps later than the sent time stamp. - View Dependent Claims (15, 16)
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17. A memory storing a computer program for enabling a computer to monitor plural local event logs of a computer network, the computer program causing the computer to perform the steps of:
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storing a database associated with a customer computer network, the database comprising the local event logs of network nodes of the computer network, querying the database to identify a database send event in the local event logs and its corresponding sent time stamp, and querying the database to identify local event log entries having time stamps later than the sent time stamp. - View Dependent Claims (18, 19, 20)
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21. A support computer system for providing network support services for a customer computer network, the support computer system comprising:
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a memory for storing a database associated with the customer computer network, the database comprising local event logs of network nodes of the customer computer network, a database query component for querying the database to determine a database send event and its corresponding transfer time stamp in the database and for querying the database to identify event log entries having time stamps later than the sent time stamp, an analysis component for comparing the identified event log entries to the rules of alert policies to determine whether an alert action should be invoked. - View Dependent Claims (22)
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23. A response center computer system for providing network support services for a plurality of customer computer networks, the response center computer system comprising:
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a memory for storing a database associated with the customer computer network, the database comprising local event logs of network nodes of the customer computer network, a database query component for querying the database to determine a database send event and its corresponding transfer time stamp in the database and for querying the database to identify event log entries having time stamps later than the sent time stamp, an analysis component for comparing the identified event log entries with rules of alert policies to determine whether an alert action should be invoked, and an automatic notification component for sending an email message to a response center engineer in response to the analysis component determining that an alert action should be invoked. - View Dependent Claims (24)
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Specification