Internet voice & data messaging (IVDM) portal

• US 20050041647A1
• Filed: 07/29/2004
• Published: 02/24/2005
• Est. Priority Date: 08/05/2003
• Status: Abandoned Application

• Current Assignee: Desmond L. Stinnie
• Original Assignee: Desmond L. Stinnie
• Inventors: Stinnie, Desmond L.
• Application Number:
  US10/902,751
• Publication Number:
  US 20050041647A1
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42008 Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components

Abstract

An online voice messaging service that integrates all tools needed for an advertising sales representative to resell to their customers, in real time, a blind “ad box” including a temporary anonymous toll-free phone number with attached Internet Voice & Data Messaging (IVDM) service for collecting ad responses, such that the toll-free phone number can be incorporated into the text of the customer'"'"'s advertisement as it is being booked. The software includes a portal or web interface that facilitates reselling of the service via a channel of resellers, such as media companies with sales representatives that have a service agreement with the service. The software also includes a separate portal for direct sales. Various value-added, user-options are provided including notifications of new messages, the ability to receive rental and/or credit applications, payments from customers, management of multiple ad boxes with one logon, and to retrieve messages as .wav files, emails as .txt files, and faxes as .pdf (or similar) files.

Claims

1. A method for online voice &

data messaging, comprising the steps of;

providing a first web portal including graphical user interface for a sales representative to sell a blind ad box voice messaging service to their advertising clients, in real time, as said clients place an advertisement, said first portal allowing said sales representative to purchase the ad box on the client'"'"'s behalf, receive a blind ad box number and PIN number, as well as a blind telephone number and email address for inquiries, in order to convey said blind ad box number and PIN number to the client, whereby said client can place the blind telephone number and email address in said advertisement rather than personal information;

providing a second web portal including graphical user interface for said client to access and manage the blind ad box voice messaging service, to set preferences therefor, and to access inquiries from potential purchasers relating to said advertisement.

2. The method according to claim 1, wherein said second web portal and graphical user interface also allows potential purchasers to enter the blind ad box number and PIN number and then purchase a product or service from said client.

3. The method according to claim 2, further comprising the step of collecting payment information from said purchaser, collecting payment funds electronically, and transferring said payment funds to said client.

4. The method according to claim 2, further comprising the step of allowing the client to access the second web portal upon sale of said product or service and designate an item sold option, whereby all further notifications to said ad box are disabled and further inquiries receive an automated message that said product or service is no longer available.

5. The method according to claim 1, further comprising the step of providing a local phone number for access by said client for retrieving said messages by entering the ad box number and PIN number.

6. The method according to claim 2, further comprising the step of obtaining payment for said product through a merchant account and transferring said payment to said client.

7. The method according to claim 1, further comprising the step of providing an online rental application in response to inquiries from prospective lessees.

8. The method according to claim 1, further comprising the step of providing an online employment application in response to inquiries from prospective employees.

9. The method according to claim 1, wherein said client can access and manage multiple blind ad boxes through a single user interface.

10. A messaging system, comprising:

a secure web-enabled server facility with resident software accessible from an application service provider for online voice &

data messaging services, said software further comprising,

a first graphical user interface adapted for agents of media companies to interact with potential consumers of their ad space and to sell a messaging ad box service to said consumers while on the phone so that said consumer can place a blind telephone number in said ad space, and

a second graphical user interface adapted for said consumers to manage messaging ad box service and to retrieve calls from potential buyers of their product.

11. The system of claim 10, wherein said second graphical user interface comprises a unified inbox providing access to multiple ad boxes from a single interface.

12. The system of claim 10, wherein said second user interface is accessed by entering an adbox number and adbox PIN.

13. The system of claim 10, wherein consumers log in through the first user interface by entering an AdBox number and AdBox PIN number.

14. The system of claim 10, wherein said first user interface allows agents of media companies to orders the adbox service in real time while still on the phone with the consumer.

15. A method comprising the steps of:

providing a first web portal including graphical user interface for a sales representative to sell a voice messaging service to advertising clients after the sales representative has booked an advertisement using their own simultaneously-running sales software;

providing a second web portal including graphical user interface for said clients to access and manage the voice messaging service, to access inquiries from potential purchasers relating to said advertisement;

compiling a database of data derived collectively from said first web portal and said second web portal.

16. The method of claim 15, wherein said step of compiling further comprises importing ad characteristics about the booked advertisement from the sales representative'"'"'s simultaneously-running sales software into said database.

17. The method of claim 16, further comprising a step of tracking responses to the booked advertisement from the voice messaging service for the purpose of increasing ad copy effectiveness.

18. A messaging system, comprising a web-enabled server facility with resident software accessible from an application service provider by account subscribers for online voice &

data messaging services, said software further comprising a single graphical user interface capable of managing the multiple ad box accounts of each subscriber and for retrieving messages from each of said accounts, thereby increasing the efficiency of managing messages for multiple voice message box subscribers.