System and methodology for facilitating the sale of goods and services
First Claim
1. A communications processing system for automating communication between a sender and one or more recipients comprising:
- (a) at least one sender terminal for receiving and displaying information;
(b) at least one recipient terminal for receiving and displaying information;
(c) a communications network through which said at least one sender terminal may communicate with at least one recipient terminal; and
(d) a communications scheduling engine, said communications scheduling engine automatically generating communications between said sender and said recipient on a sender specified schedule;
(e) wherein said communications scheduling engine is configurable to selectively permit or deny the generation of communications by said sender to at least one of said one or more recipients.
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Accused Products
Abstract
The present invention comprises a sales process control system (“SPCS”). The SPCS of the present invention is preferably embodied as a software application which may run in various environments and according to various architectures. The SPCS of the present invention offers many different features all of which are designed to automate and implement the most effective sales campaign possible. This is accomplished in various ways including through a control process which allows salesperson-users to design and implement an email communication protocol that automates the generation of emails that are sent to customer leads on a scheduled basis. This process allows control at the salesperson level as well as at the sales manager level and the user interface may be customized by both the sales manager and the salesperson to control access to information, appearance and functionality.
70 Citations
17 Claims
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1. A communications processing system for automating communication between a sender and one or more recipients comprising:
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(a) at least one sender terminal for receiving and displaying information;
(b) at least one recipient terminal for receiving and displaying information;
(c) a communications network through which said at least one sender terminal may communicate with at least one recipient terminal; and
(d) a communications scheduling engine, said communications scheduling engine automatically generating communications between said sender and said recipient on a sender specified schedule;
(e) wherein said communications scheduling engine is configurable to selectively permit or deny the generation of communications by said sender to at least one of said one or more recipients. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A sales prospect management system for maintaining interaction between a seller and at least one prospect, said sales prospect management system comprising:
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a seller subsystem, said seller subsystem further comprising at least one communications terminal for interacting with at least one database;
a communications network through which said seller subsystem communicates with said at least one prospect;
wherein said seller subsystem issues commands causing the generation of electronic mail including data from said at least one database and wherein said electronic mail is transmitted to said at least one prospect on a schedule specified through said seller subsystem. - View Dependent Claims (11, 12, 13, 14)
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15. A method for managing a sales process so as to provide periodic communication between a seller and a plurality of prospects, said method comprising the steps of:
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(a) providing content associated with at least one offering;
(b) providing a list of said plurality of prospects, said list including an email address associated with each of said prospects;
(c) providing a schedule specifying the timing of emails to be transmitted in connection with said at least one offering; and
(d) transmitting said emails containing said content to one or more of said prospects according to said schedule and according to a selection criteria applied to determine the prospects to receive said emails. - View Dependent Claims (16, 17)
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Specification