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Maintenance management point service system, server machine, computer terminal, program, recording medium, and maintenance management point service system processing method

  • US 20050044204A1
  • Filed: 08/31/2004
  • Published: 02/24/2005
  • Est. Priority Date: 03/19/2002
  • Status: Active Grant
First Claim
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1. A maintenance management point service system, comprising:

  • a computer terminal of a customer side, connected to an object apparatus serving as an object of maintenance management; and

    a server machine, for providing maintenance management service, connected with the computer terminal through a network for a bi-directional communication, wherein the computer terminal collects status information from the object apparatus serving as the object of maintenance management, the status information at least including information regarding whether or not the object apparatus is powered on, and transmits the collected status information via the network in response to a request of the server machine, and the server machine includes a status point storage unit for storing points generated based on the status information;

    receives the status information from the computer terminal at every specific interval;

    determines whether or not the object apparatus serving as the object of maintenance management is powered on based on the status information;

    renews points of the status point storage unit by adding specific number of points in case of determining that the object apparatus is powered on; and

    does not renew the points of the status point storage unit in case of determining that the object apparatus is not powered on.

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