Secure internet-based call accounting service
First Claim
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1. A system for providing call accounting services, the system comprising:
- a first network collecting and encrypting call parameter information; and
a second network receiving, decrypting, and processing the call parameter information for generating a usage profile;
wherein the call parameter information is transmitted from the first network to the second network over a public computer network.
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Abstract
A system and method for providing call accounting services in a secure, cost-effective manner. A network enterprise includes an intelligent ticket collector (ITC) that retrieves call detail record (CDR) data generated by one or more private branch exchange units. The ITC retrieves the CDR data and transmits it, through encrypted email or other encrypted means, to a service provider over the Internet. The service provider receives, decrypts, and processes the CDR data for generating a call accounting report.
9 Citations
20 Claims
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1. A system for providing call accounting services, the system comprising:
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a first network collecting and encrypting call parameter information; and
a second network receiving, decrypting, and processing the call parameter information for generating a usage profile;
wherein the call parameter information is transmitted from the first network to the second network over a public computer network. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. An intelligent ticket collector comprising:
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an input for receiving call parameter information;
an encrypter for encrypting the call parameter information; and
an output for transmitting to a call accounting service provider the encrypted call parameter information via public computer network, wherein the call accounting service provider receives, decrypts, and processes the call parameter information for generating a usage profile. - View Dependent Claims (9, 10, 11)
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12. A method for providing call accounting services for an enterprise, the method comprising the steps of:
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retrieving call parameter information from a storage location;
encrypting the retrieved call parameter information; and
transmitting to a call accounting service provider the encrypted call parameter information via a public computer network, wherein the call accounting service provider receives, decrypts, and processes the call parameter information for generating a usage profile. - View Dependent Claims (13, 14, 15)
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16. A system for providing call accounting services, the system comprising:
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a call accounting application service provider network wherein the call accounting application service provider network receives and decrypts call parameter information and derives from the decrypted call parameter information a usage profile; and
an enterprise network comprising;
a private branch exchange unit for generating the call parameter information;
a storage device for storing the call parameter information generated by the private branch exchange; and
an intelligent ticket collector for polling stored call parameter information within the enterprise network, the intelligent ticket collector comprising;
an input for receiving the polled call parameter information;
an encrypter for encrypting the received call parameter information;
a data transfer protocol stack; and
an output for transmitting to the call accounting application service provider network the encrypted call parameter information via a data network. - View Dependent Claims (17, 18, 19, 20)
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Specification