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Technique for providing personalized interaction for users of an information assistance service

  • US 20050047560A1
  • Filed: 09/03/2003
  • Published: 03/03/2005
  • Est. Priority Date: 09/03/2003
  • Status: Abandoned Application
First Claim
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1. A method for handling a call from a user, comprising:

  • obtaining information identifying the user;

    obtaining, based on the information, a record containing data concerning a call handling style preferred by the user;

    generating, based on the call handling style, a message for greeting the user; and

    delivering the message to the user during the call.

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