Issue tracking systems and methods
First Claim
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1. A method for tracking issues, comprising:
- providing a log-in page to log-in a user;
receiving user information from the user in the log-in page;
providing one of a plurality of interface pages to process an issue, wherein the interface page has a configuration corresponding to a predetermined access level of the user;
providing an issue record; and
providing an embedded uniform resource locator of the issue record.
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Abstract
An issue tracking system and method are disclosed. An embodiment comprises providing a log-in page to log-in a user, receiving user information from the user in the log-in page, providing one of a plurality of interface pages to process an issue, said interface page has a configuration corresponding to a predetermined access level of the user, providing an issue record, and providing an embedded uniform resource locator of the issue record.
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Citations
33 Claims
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1. A method for tracking issues, comprising:
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providing a log-in page to log-in a user;
receiving user information from the user in the log-in page;
providing one of a plurality of interface pages to process an issue, wherein the interface page has a configuration corresponding to a predetermined access level of the user;
providing an issue record; and
providing an embedded uniform resource locator of the issue record. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system for tracking issues, comprising:
a processor configured to provide a log-in page to log-in a user, said processor configured to receive user information from the user in the log-in page, said processor configured to provide one of a plurality of interface pages to process an issue, said interface page has a configuration corresponding to a predetermined access level of the user, said processor configured to process an issue, said processor configured to provide an issue record, said processor configured to provide an embedded uniform resource locator of the issue record. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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31. A system for tracking issues, comprising:
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means for providing a log-in page to log-in a user;
means for receiving user information from the user in the log-in page;
means for providing one of a plurality of interface pages to process an issue, said interface page has a configuration corresponding to a predetermined access level of the user;
means for providing an issue record; and
means for providing an embedded uniform resource locator of the issue record. - View Dependent Claims (32, 33)
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Specification