Method and system for interactively providing product related information on demand and providing personalized transactional benefits at a point of purchase

• US 20050055281A1
• Filed: 06/11/2004
• Published: 03/10/2005
• Est. Priority Date: 12/13/2001
• Status: Active Grant

• Current Assignee: S Aqua Semiconductor LLC (Intellectual Ventures LLC)
• Original Assignee: Williams Patent Licensing PLC LLC (Intellectual Ventures LLC)
• Inventors: Williams, Peter
• Granted Patent: US 7,334,728 B2
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0222 During e-commerce, i.e. online transactions
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: G06Q 30/0623 Item investigation

Abstract

The present invention provides a system and method for interactively providing product and related information to a user based upon product identification information, such as a UPC code, and enabling the user to engage in various transactions related to the product. According to one aspect of the present invention, the system informs and educates the user about a particular product or service which the user is interested in and enables the user to efficiently purchase the product or service. The system is also configured to offer personalized transactional benefits to the user based on the amount and/or type of personal information that is provided by the user. According to one aspect, a mobile device with a camera can be used as the means for reading and processing product and service identifying indicia.

Claims

1. A method of providing personalized transactional benefits at a point of purchase over a network based at least in part on personalized identification information provided by a consumer and stored at one or more servers, the one or more servers also having stored thereat a plurality of product identification numbers which are used to identify articles of commerce, each article of commerce bearing an indicia on which one product identification number is encoded, the method comprising the steps of:

providing a code symbol reader, operably connected to the one or more servers of the network, for scanning the indicia on the product, the indicia being associated with the product identification number, the code symbol reader including a personalized identifier to identify the consumer;

reading at least a portion of the indicia on the article of commerce using the code symbol reader;

retrieving from the one or more servers the product identification number associated with the indicia on the article of commerce;

processing the at least one personalized identifier of the consumer and retrieving from the one or more server the personalized identification information provided by the consumer;

displaying at least one of pricing information, purchasing options, and product information for the article of commerce; and

offering personalized transactional benefits for the purchase of the article of commerce based at least in part on the personalized identification information provided by the consumer and stored at the one or more servers.

2. The method of claim 1, wherein the personalized identification information provided by a consumer is stored at a plurality of servers and later retrieved therefrom for processing the at least one personalized identifier of the consumer.

3. The method of claim 1, wherein the code symbol reader is a bar code reader associated with a cellular phone.

4. The method of claim 1, wherein the personalized identification information includes a listing of all affinity programs that the consumer is enrolled in and includes a listing of associated identification numbers for each program as well as a database of past purchases of the consumer.

5. The method of claim 4, wherein offering personalized transactional benefits involves the steps of:

determining whether the consumer is entitled to a discount towards the purchase of the read product based on membership in one or more of the affinity programs; and

if the consumer belongs to one or more qualifying affinity programs, then offering the consumer at the code symbol reader location an option to purchase the read product at a reduced price through a second server of the network.

6. The method of claim 1, further including the steps of:

providing the consumer with an option to redeem a membership benefit associated with one affinity program;

equating the membership benefit with a currency value; and

making partial or complete payment of the product by applying the currency value toward a purchase price of the product.

7. The method of claim 1, further including the steps of:

providing the consumer with a reminder menu for reminding the consumer that a recurring purchase is upcoming within a predetermined period of time;

entering recurring product information by selecting a read option on the menu and then scanning the indicia on the product;

entering a time interval between purchases of the recurring product;

entering a reminder period at which time at least one of a visual and audio reminder will be displayed on the code symbol reader; and

displaying the reminder when the reminder period is reached.

8. The method of claim 1, further including the steps of:

entering personalized commentary into the personalized identification information after reading the indicia of the one product;

offering the consumer the option to view the personalized commentary after the one product is later read by the code symbol reader.

9. A method of providing personalized transactional benefits at a point of purchase over a network based on personalized identification information provided by a consumer and stored in a database at one or more servers of the network, wherein a plurality of identification numbers which are used to identify one of the articles of commerce and services is also stored at the one or more servers, each one the articles of commerce and articles associated with the services bearing an indicia on which one identification number is encoded, the method comprising the steps of:

providing a mobile device having a camera associated therewith, wherein the mobile device is operably connected to the one or more servers of the network, for capturing the indicia on one of the articles of commerce and services, the indicia being associated with the identification number, the mobile device including a personal identifier to identify the consumer to the one or more servers;

capturing an image of the indicia with the camera;

processing the captured image with an optical character recognition system to identify the identification number of the product or service by optical recognition of the indicia;

transmitting the personal identifier to the one or more servers from the mobile device;

retrieving from the database at the one or more servers the identification number associated with the indicia;

processing the at least one personal identifier of the consumer at the one or more servers and retrieving from the database the personalized identification information provided by the consumer;

classifying the read product or service based on at least the identification number as belonging to a first group;

gathering from one or more other servers information related to the first group;

displaying at the mobile device location options for purchasing the product or service and comparative information including a comparison between the product or service and one or more other members of the first group; and

offering personalized transactional benefits to the consumer from the first server at least in part based on the personalized identification information provided by the consumer and stored in the database at the one or more servers.

10. The method of claim 9, wherein the indicia comprises a bar code which is present in the captured image and the optical character recognition system processes the captured image to produce a bar code number which is then compared to a product/service database for identifying the associated product or service by its identification number.

11. The method of claim 9, wherein the indicia comprises a logo or artwork associated with the product or service.

12. The method of claim 9, wherein the camera is part of the mobile device.

13. The method of claim 9, wherein the camera is a separate component relative to the mobile device;

however, it is operably physically connected thereto.

14. The method of claim 9, wherein the recognition and processing of the indicia occurs at a remote location relative to the mobile device as a result of the mobile device sending the captured image to a remote location for processing thereof including recognition of any indicia.

15. The method of claim 9, further including the steps of:

storing the captured image locally as a basis for comparison of the product or service associated with the indicia on the captured image; and

permitting the user to annotate the captured image by using a keypad of the mobile device to add text concerning the product or service associated with the captured image.

16. The method of claim 15, wherein the annotation includes one of a price entry and descriptive product information.

17. The method of claim 9, further including the steps of:

comparing the read product or service with a database of past purchases made by the consumer through the one or more servers;

indicating to the consumer whether the read product or service has been previously purchased by the consumer.

18. The method of claim 17, wherein the database of past purchases is classified into groups based upon at least the identification number and the method further includes the steps of:

searching the first group of the database to see if the consumer has made any prior purchases within the first group, the first group containing the read product or service; and

displaying to the consumer any past purchases made within the first group.

19. The method of claim 9, wherein the mobile device comprises a cellular phone.

20. The method of claim 9, wherein the product identification number is a Universal Product Code.

21. The method of claim 9, wherein the personalized identification information includes a listing of all affinity programs that the consumer is enrolled in and includes a listing of associated identification numbers for each program.

22. The method of claim 9, wherein the personalized identification information includes a listing of past purchases of the consumer transacted through the one or more servers.

23. The method of claim 9, wherein offering personalized transactional benefits involves the steps of:

determining whether the consumer is entitled to a discount towards the purchase of the scanned product based on membership in one or more of the affinity groups; and

if the consumer belongs to one or more qualifying affinity groups, then offering the consumer at a location of the code symbol reader an option to purchase the scanned product at a reduced price through one of the servers of the network.

24. The method of claim 9, wherein the product information includes comparative information in the form of a side-by-side comparison between the scanned product and other products which are classified alike.

25. The method of claim 9, wherein the products are classified according to the product identification numbers.

26. The method of claim 21, further including the steps of:

providing the consumer with an option to redeem a membership benefit associated with one affinity program;

equating the membership benefit with a currency value; and

making partial or complete payment of the read product by applying the currency value toward a purchase price of the product.

27. The method of claim 9, further including the steps of:

providing the consumer with a reminder menu for reminding the consumer that a recurring purchase is upcoming within a predetermined period of time;

entering recurring product information by selecting a read option on the menu and then scanning the indicia on the product;

entering a time interval between purchases of the recurring product;

entering a reminder period at which time at least one of a visual and audio reminder will be displayed on the mobile device; and

displaying the reminder when the reminder period is reached.

28. The method of claim 9, further including the steps of:

entering personalized commentary into the personalized identification information after reading the indicia of the one product; and

offering the consumer the option to view the personalized commentary after the one product is later read by the mobile device.

29. The method of claim 9, wherein providing options for purchasing the product or service includes the steps of:

determining the locality of the consumer;

providing pricing information for purchase of the read product or service at at least one establishment located in the consumer'"'"'s locality; and

providing on-line pricing information for purchase of the read product or service through one or more servers of the network.

30. The method of claim 9, wherein the service article comprises printed matter having the indicia formed thereon.

31. A method of providing personalized transactional benefits at a point of purchase based on personalized identification information provided by a consumer and stored at at least one server of a network, the at least one server also having stored thereat a plurality of identification numbers which are used to identify one of products and services, each one of the products and articles associated with the services bearing an indicia on which one identification number is encoded, the method comprising the steps of:

providing a mobile device having a camera associated therewith and being operably connected to the first server of the network, for imaging the indicia on one of the product and service articles, the indicia being associated with the identification number thereof, the mobile device including a personal identifier to identify the consumer to the first server;

capturing, with the camera, and storing an image of the indicia of one of the product and service articles;

performing optical character recognition on the captured image to determine the product identification information;

transmitting the personal identifier to the at least one server from the mobile device;

processing the at least one personal identifier of the consumer at the at least one server and retrieving from the database the personalized identification information provided by the consumer;

determining whether the consumer belongs to an aggregate buying group;

linking the consumer with an aggregate buying server if the consumer belongs to the aggregate buying group;

determining at the aggregate buying server whether the read product or service has an active bid status and permitting the consumer to join other members in placing a bid for a predetermined amount of the product or the performance of the service, the aggregate buying server being in communication with other servers which provide purchasing of the product or service;

entering the bid through the mobile device and transmitting the bid to the aggregate buying server where it is processed;

confirming at the mobile device that the bid has been transmitted and the consumer has become a member of an aggregate buying group;

notifying the consumer through the mobile device when a purchase is made by the aggregate buying group; and

if the consumer is not a member of the aggregate buying group or the read product or service does not have an active bid status, then;

classifying the read article or service based on at least the identification number as belonging to a first group;

gathering from at least one server information related to the first group;

displaying at the mobile device options for purchasing the scanned article or service and comparative information including a comparison between the scanned product or service and one or more other members of the first group; and

offering personalized transactional benefits to the consumer from the at least one server based at least in part on the personalized identification information provided by the consumer and stored in the database at the at least one server.

32. A method of providing personalized transactional benefits at a point of purchase based on personalized identification information provided by a consumer and stored at at least one server of a network, the at least one server also having stored thereat a plurality of identification numbers which are used to identify one of products and services, each one of the products and articles associated with the services bearing an indicia on which one identification number is encoded, the method comprising the steps of:

providing a mobile device having a camera associated therewith and being operably connected to the first server of the network, for imaging the indicia on one of the product and service articles, the indicia being associated with the identification number thereof, the mobile device including a personal identifier to identify the consumer to the first server;

capturing, with the camera, and storing an image of the indicia of one of the product and service articles;

performing optical character recognition on the captured image to determine the product identification information;

transmitting the personal identifier to the at least one server from the mobile device;

processing the at least one personal identifier of the consumer at the at least one server and retrieving from the database the personalized identification information provided by the consumer;

classifying the read article or service based on at least the identification number as belonging to a first group;

gathering from at least one server information related to the first group;

displaying at the mobile device options for purchasing the scanned article or service and comparative information including a comparison between the scanned product or service and one or more other members of the first group; and

offering personalized transactional benefits to the consumer from the at least one server based at least in part on the personalized identification information provided by the consumer and stored in the database at the at least one server.

33. The method of claim 32, wherein the indicia is selected from the group consisting of a bar code, a product or service logo, and a visual identifier associated with the product or service.

34. The method of claim 32, further including the step of:

storing the captured image either locally at the mobile device or at a remote location by transmitting the captured image to the remote location using the mobile device, thereby permitting product or service comparison at another location different than the present location.

35. The method of claim 32, further including the steps of:

conducting a search in databases of the one or more servers for images that are substantially identical to the captured image; and

displaying the search results to permit comparison of the product or service represented by the captured image and the products or services represented by the search results.

36. The method of claim 32, further including the steps of:

using the product identification number generated from the captured image or using the captured image itself to validate alternate sources for the product or service against a geographical database that is stored on the at least one server so as to present the user with alternate locations for purchasing the product or service; and

displaying the alternate locations to the user.

37. The method of claim 32, further including the steps of:

providing a consumer home server for containing details related to a consumer'"'"'s specific shopping needs or requirements;

linking the identification number associated with a targeted product or service to the consumer “

home”

server; and

entering either manually or automatically a list of product or service identification numbers to compile a shopping list on the homer server that can be accessed by the mobile device at a remote point of purchase location.

38. The method of claim 37, wherein the step of automatically entering the list of product or service identification numbers comprises the step of:

configuring a home appliance such that the home appliance can automatically generate at least in part a list of products that are to be added to the shopping list; and

transferring a product identification number to the home server when the home appliance detects that a characteristic of the product falls below a threshold.