Policy-based management of instant message windows

• US 20050055412A1
• Filed: 09/04/2003
• Published: 03/10/2005
• Est. Priority Date: 09/04/2003
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Kaminsky, David L., Ogle, David M.
• Application Number:
  US10/654,786
• Publication Number:
  US 20050055412A1
• Time in Patent Office: Days
• US Class Current: 709/207
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages

Abstract

Techniques are disclosed for managing instant messages, including the display of windows for incoming messages, as well as for managing status information for instant messaging users. In one aspect, an instant messaging user defines policy information to programmatically determine a response to an arriving instant message. As an example, the policy may control whether a new window will pop up for a newly-arriving message, and may specify other attributes of the window if desired. In another aspect, an instant messaging user defines attributes pertaining to how his instant messaging status will be presented to others.

Claims

1. A method of enabling an instant messaging (“

IM”

) user to specify policy information usable in responding to arrival of instant messages, comprising steps of;

defining, by the IM user, policy information specifying criteria for responding to arrival of instant messages; and

using the defined policy information, upon arrival of an instant message from an IM sender not already participating in an IM session with the IM user, to programmatically determine a response to the arriving instant message.

2. The method according to claim 1, wherein the policy information identifies a particular IM sender.

3. The method according to claim 1, wherein the policy information identifies characteristics of IM senders.

4. The method according to claim 1, wherein the policy information specifies static criteria.

5. The method according to claim 1, wherein the policy information specifies dynamic criteria.

6. The method according to claim 1, wherein the policy information specifies a combination of static and dynamic criteria.

7. The method according to claim 3, wherein the using step further comprises the step of accessing a repository, using an identifier of the IM sender found in the arriving instant message, to determine whether the characteristics are met for this IM sender.

8. The method according to claim 1, wherein the response is to open a new IM window for the arriving instant message.

9. The method according to claim 1, wherein the policy information is specified as a set of rules containing the criteria for opening a new IM window for incoming instant messages and wherein the programmatically determined response is to open a new IM window for the arriving instant message.

10. The method according to claim 9, wherein the rules further specify one or more attributes of the IM window to be opened.

11. The method according to claim 8, wherein the policy further specifies one or more attributes of the IM window to be opened.

12. The method according to claim 10, wherein one of the attributes comprises whether the IM window to be opened is to be opened in a minimized state.

13. The method according to claim 10, wherein the attributes of the IM window to be opened include whether the window flashes when rendered.

14. The method according to claim 1, wherein the response is to generate an audible indicator to signal the arrival of the instant message.

15. The method according to claim 14, wherein the audible indicator is generated only if the policy indicates that a new IM window is not to be opened for displaying the arriving instant message.

16. The method according to claim 1, wherein the policy information is specified as a set of rules containing the criteria for opening a new IM window for incoming instant messages and wherein the programmatically determined response is to display an indicator of the arriving instant message in a particular IM window that provides a visual indicator of availability of one or more instant messages.

17. The method according to claim 16, wherein the IM user can selectively view, from the particular IM window, any of the one or more instant messages.

18. The method according to claim 1, wherein the policy information identifies a list of selected applications that may be active on a computing device of the IM user.

19. The method according to claim 1, wherein the policy information identifies specified types of entries that may be scheduled on the IM user'"'"'s electronic calendar.

20. A method of selectively opening instant messaging (“

IM”

) windows, comprising steps of;

receiving an inbound instant message for a recipient IM user; and

using policy information to programmatically determine whether a new IM window should be opened for the received instant message, if an IM session is not already established between the recipient IM user and a sending IM user who sent the received instant message.

21. The method according to claim 20, further comprising the step of providing a visual indicator to the recipient IM user that the instant message was received when the using step does not open the new IM window.

22. The method according to claim 21, further comprising the step of providing an audible indicator to the recipient IM user that the instant message was received when the using step does not open the new IM window.

23. A method of controlling proliferation of instant messaging (“

IM”

) windows, comprising steps of;

enabling a plurality of IM users to define criteria under which new IM windows should be opened responsive to receiving an instant message from message senders with whom an IM session is not already established;

using the defined criteria to determine, for at least one of the IM users, whether a new IM window should be opened; and

charging a fee for operation of either or both of the enabling and using steps.

24. A system for enabling an instant messaging (“

IM”

) user to specify policy information usable in responding to arrival of instant messages, comprising;

means for defining, by the IM user, policy information specifying criteria for responding to arrival of instant messages; and

means for using the defined policy information, upon arrival of an instant message from an IM sender not already participating in an IM session with the IM user, to programmatically determine a response to the arriving instant message.

25. A system for selectively opening instant messaging (“

IM”

) windows, comprising;

means for receiving an inbound instant message for a recipient IM user; and

means for using policy information to programmatically determine whether a new IM window should be opened for the received instant message, if an IM session is not already established between the recipient IM user and a sending IM user who sent the received instant message.

26. A computer program product for enabling an instant messaging (“

IM”

) user to specify policy information usable in responding to arrival of instant messages, the computer program product embodied on one or more computer-usable media and comprising;

computer-readable program code means for defining, by the IM user, policy information specifying criteria for responding to arrival of instant messages; and

computer-readable program code means for using the defined policy information, upon arrival of an instant message from an IM sender not already participating in an IM session with the IM user, to programmatically determine a response to the arriving instant message.

27. A computer program product for selectively opening instant messaging (“

IM”

) windows, the computer program product embodied on one or more computer-usable media and comprising;

computer-readable program code means for receiving an inbound instant message for a recipient IM user; and

computer-readable program code means for using policy information to programmatically determine whether a new IM window should be opened for the received instant message, if an IM session is not already established between the recipient IM user and a sending IM user who sent the received instant message.