Interaction server

• US 20050055702A1
• Filed: 08/18/2004
• Published: 03/10/2005
• Est. Priority Date: 09/05/2003
• Status: Abandoned Application

• Current Assignee: Alcatel SA (Nokia Corporation)
• Original Assignee: Alcatel SA (Nokia Corporation)
• Inventors: Bales, Volker, Sienel, Jurgen, Kopp, Dieter, Wajda, Wieslawa
• Application Number:
  US10/920,394
• Publication Number:
  US 20050055702A1
• Time in Patent Office: Days
• US Class Current: 719/320
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/56 Provisioning of proxy services store-and-forward switching systems in data switching networks H04L12/54
• CPC Class Codes: H04L 67/565 Conversion or adaptation of application format or content adding application control or application functional data H04L67/561
• CPC Class Codes: H04L 69/08 Protocols for interworking; Protocol conversion
• CPC Class Codes: H04L 69/24 Negotiation of communication capabilities
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04W 4/50 Service provisioning or reconfiguring

Abstract

The invention concerns a method for adapting modalities of a dialog between a client (42 to 44) and a server, an interaction server (2) and a computer program product. A set of dialog modality capabilities and/or dialog modality requirements are provided to an interaction server (2). The interaction server (2) mediates between the dialog modality capabilities and/or dialog modality requirements of the client (44) and the server. Further, it selects the dialog modalities of said dialog based on said mediation.

Claims

1. An interaction server for adapting modalities of a dialog between one or several clients and one or several server applications, wherein the interaction server comprises a modality handler adapted to receive a set of dialog modality capability data and/or dialog modality requirement data assigned to an intended dialog between a particular client and a particular server application;

said modality handler being adapted to mediate between the dialog modality capabilities and/or dialog modality requirements of the client and the server application, and to select the dialog modalities of said dialog based on said mediation.

2. The interaction server of claim 1, wherein the modality handler is adapted to consider for said mediation modality capability data describing terminal and service representation capabilities and modality requirement data describing service and/or user representation requirements.

3. The interaction server of claim 1, wherein the modality handler is adapted to consider for said mediation terminal, user and/or service preferences and/or to consider for said mediation terminal and/or user environmental data, in particular location data describing the actual location of said client.

4. The interaction server of claim 1, wherein the modality handler is adapted to access terminal, user and/or service profiler data for mediating between said dialog modality capabilities and/or dialog modality requirements of the client and the server application.

5. The interaction server of claim 1, wherein the modality handler is adapted to create a dialog modality specification of said dialog specifying the selected dialog modalities, and wherein said modality handler comprises a dialog engine accessing a multi-modal service script provided by the server application, said dialog specification and a dialog building data base.

6. The interaction server of claim 5, wherein the interaction server comprises a multi-modal backend executing a dialog description provided by the dialog engine, the multi-modal backend comprises a set of browser applications, and the multi-modal backend is adapted to use selected ones of these browser applications for communicating with the client.

7. The interaction server of claim 6, wherein the interaction server comprises a set of multi-media processing units accessed by the multi-modal backend for communicating with the client.

8. A method for adapting modalities of a dialog between a client and a server, wherein the method comprises the steps of:

providing a set of dialog modality capabilities or dialog modality requirements to an interaction server;

mediating between the dialog modality capabilities and/or dialog modality requirements of the client and the server; and

selecting the dialog modalities of said dialog based on said mediation.

9. The method of claim 8, comprising the further step of providing, by the interaction server, a modality and/or protocol conversion.

10. A computer software product for adapting modalities of a dialog between a client and a server, wherein the computer software product provides, when executed by a computer, the steps of:

receiving a set of dialog modality capability data or dialog modality requirement data of the client and/or the server;

mediating between the dialog modality capabilities and/or dialog modality requirements of the client and the server; and

selecting the dialog modalities of said dialog based on said mediation.