Identification card manufacturing system supply ordering and diagnostic report

• US 20050060239A1
• Filed: 09/09/2004
• Published: 03/17/2005
• Est. Priority Date: 09/11/2003
• Status: Active Grant

• Current Assignee: Assa Abloy AB
• Original Assignee: Fargo Electronics Inc. (Assa Abloy AB)
• Inventors: Lukaskawcez, Stacy W., Wright, Joseph M., Holland, Gary R., Platner, Thomas C., Klinefelter, Gary M., Lohman, Steve P., Fontanella, David A. Jr., Oeltjenbruns, Mark D., Sasse, Jeffrey J., Zappe, Thomas A., Ibs, Jon J.
• Granted Patent: US 7,490,055 B2
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/0619 Neutral agent
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing

Abstract

In a method of ordering a consumable supply produced by a card manufacturing device of an identification card manufacturing system, a request to order the consumable supply is received from a user. Next, supply information relating to the supply is retrieved and the supply information is provided to a first web address. Finally, a second web address, which is different from the first web address and is associated with the supply, is retrieved through the first web address based upon the supply information. A diagnostic report includes a list of current settings including current default settings that match default settings for the device. The current default settings also include modified settings that are different from the default settings for the device, wherein the modified settings are highlighted to thereby visibly distinguish them from the current default settings.

Claims

1. A method of ordering a consumable supply of a card manufacturing device comprising steps of:

receiving a request to order a consumable supply of the device from a user;

retrieving supply information relating to the supply;

providing the supply information to a first web address; and

retrieving a second web address through the first web address based upon the supply information, wherein the second web address is different from the first web address and is associated with the supply.

2. The method of claim 1, including steps of:

checking whether the consumable supply is low;

notifying a user of the device that the supply is low; and

providing supply ordering options to the user.

3. The method of claim 1 including linking the user to the second web address.

4. The method of claim 1, wherein the supply information is contained in a memory of the supply.

5. The method of claim 4, wherein the supply information includes information selected from a group consisting of a part number for the consumable supply, dealer information for the supply, a default quantity of the supply, a customer number, and a price for the supply.

6. The method of claim 1, including providing ordering options to the user for the supply at the second web address.

7. A diagnostic report for a card manufacturing system that includes a card manufacturing device, the diagnostic report comprising:

a list of current settings including current default settings that match default settings for the device; and

modified settings that are different from the default settings for the device, wherein the modified settings are highlighted to thereby visibly distinguish them from the current default settings.

8. The report of claim 7, wherein the current settings are separated into one or more categories selected from a group consisting of driver settings, card manufacturing device settings, computer settings, and card manufacturing device states.

9. The report of claim 8, wherein the card manufacturing device settings include a model number and a serial number.

10. The report of claim 7, wherein the list includes dealer information.

11. The report of claim 7, wherein the list includes default settings.

12. The report of claim 11, wherein the default settings are presented adjacent the corresponding current settings.

13. The report of claim 7, wherein the modified settings are presented in a different color than the current default settings.

14. The report of claim 7, wherein the modified settings are presented in a different font than the current default settings.

15. The report of claim 7, wherein the modified settings are presented in a different size than the current default settings.

16. The report of claim 7, wherein the modified settings are have a different background color than the current default settings.

17. A method of generating a diagnostic report for a card manufacturing system that includes a card manufacturing device, the method comprising steps of:

comparing current settings of the card manufacturing device to corresponding default settings for the card manufacturing device to determine which of the current settings are current default settings that match the corresponding default settings, and which of the current settings are modified settings that do not match the corresponding default settings; and

generating a diagnostic report including a list of the current default settings and the modified settings, wherein the modified settings are highlighted to thereby visibly distinguish them from the current default settings.

18. The method of claim 17, wherein the generating step includes grouping related current default settings and modified settings into categories in the list.

19. The method of claim 18, wherein the categories are selected from a group consisting of driver settings, card manufacturing device settings, computer settings, and card manufacturing device states.

20. The method of claim 18, wherein the card manufacturing device settings include a model number and a serial number.

21. The method of claim 17, wherein the report includes dealer information.

22. The method of claim 17, wherein the default settings are presented in the report adjacent corresponding current settings.

23. The method of claim 17, wherein the modified settings are presented in the report in a different color than the current default settings.

24. The method of claim 17, wherein the modified settings are presented in the report in a different font than the current default settings.

25. The method of claim 17, wherein the modified settings are presented in the report in a different size than the current default settings.

26. The method of claim 17, wherein the modified settings are presented in the report with a different background color than the current default settings.