System and method for the acquisition and analysis of data for print shop performance evaluation and adjustment

• US 20050065830A1
• Filed: 09/22/2004
• Published: 03/24/2005
• Est. Priority Date: 09/24/2003
• Status: Abandoned Application

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Rai, Sudhendu, Duke, Charles B.
• Application Number:
  US10/946,756
• Publication Number:
  US 20050065830A1
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/04 Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem" market predictions or forecasting for commercial activities G06Q30/0202
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/1097 Task assignment

Abstract

Data representative of print shop performance is acquired and analyzed for maximizing the job flow rate through the print shop. The data acquisition comprises characterizing the shop, characterizing the job flow through the shop, analyzing a current state, and assessing possible future states for maximizing the job flow. The data acquisition, analysis and adjustment of shop operations is effected in real time.

Claims

1. A system and method for an acquisition and analysis of data for print shop performance evaluation comprising:

characterizing the shop;

characterizing job flow through the shop;

analyzing a current state; and

,

assessing possible future states for maximizing the job flow.

2. The system and method of claim 1 wherein the characterizing the shop comprises measuring equipment profiles, operator profiles, business model, materials handling practices including inventory, job input-output methods, production-stop parameters, scheduling policies and billing policies.

3. The system and method of claim 1 wherein the characterizing job flow comprises measuring job parameters including size, production steps, start-stop times for each step, and operator and equipment requirements;

dividing jobs into equivalent classes; and

, evaluating turn-around time for each class and parameter distributions for each class.

4. The system and method of claim 1 wherein the analyzing a current state comprises evaluating shop metrics including equipment utilization, labor utilization, work in progress, job lateness and equipment throughput.

5. The system and method of claim 1 wherein the analyzing potential future states includes proposing a simulated job flow and comparing results to the current state.

6. A system and method for use of feedback based on flow metrics to control print shop productivity comprising monitoring a state of events in the shop measuring a flow of jobs through the shop and adjusting the routing, batching, agglomerization, job scheduling and labor scheduling to improve the flow and productivity of the shop.

7. A method for acquisition and analyses of data for print shop performance wherein the acquisition comprises determining:

shop layout and equipment characteristics;

possible jobs;

a workflow map;

production step parameters;

labor requirements;

labor force characteristics; and

waste identification.

8. The method as described in claim 7 further comprising analyzing the acquired data for adjusting and improving a print shop operation comprising:

identifying minimal floor space requirements for each production step;

mapping jobs into equivalence classes;

assessing variations in job load as a function of time;

analyzing an amount of work in process at each production step;

calculating turn-around time;

analyzing timeliness for equivalent classes;

analyzing wasted time;

analyzing capacity for equivalent job classes;

analyzing for job profiles;

analyzing job volume;

evaluating equipment utilization; and

evaluating labor utilization.

9. A method for controlling print shop productivity with the use of real time feedback based on flow metrics of a job in current process in the shop, comprising:

quantitatively characterizing a production process work flow through processing elements of the print shop;

measuring operating flow metrics representative of a print shop current state;

identifying a change in a current state indicative of a reduction in flow efficiency;

adjusting a processing sequence of the job to increase the job flow for the job whereby the operating flow metrics are identified for the adjusting in real time for maximizing the flow of jobs through the shop; and

adjusting the allocation of labor to specific job processing steps to improve the flow of jobs through the shop.

10. The method of claim 9 wherein the characterizing comprises obtaining a set of operating parameters representative of a production step in the job.

11. The method of claim 10 wherein the characterizing further comprises mapping a job flow for the job for a preselected fixed time horizon.

12. The method of claim 10 wherein the characterizing comprises assigning an equivalence class to the job.

13. The method of claim 12 further including identifying quantitatively bottlenecks for the assigned equivalence class.

14. The method of claim 13 wherein the adjusting comprises changing a job release schedule to minimize bottleneck obstruction to the job flow.

15. The method of claim 9 wherein the measuring comprises obtaining a current job flow and a prospective job flow.

16. The method of claim 15 wherein the adjusting comprises using the characterizing and the measured current and prospective job flows to change actuation parameters for maximizing the current job flow.