System, method and computer program product for supplying to and collecting information from individuals

• US 20050065851A1
• Filed: 09/17/2004
• Published: 03/24/2005
• Est. Priority Date: 09/22/2003
• Status: Abandoned Application

• Current Assignee: Bradley J. Fuller, Frederick D. Forsman, Jeffrey M. Aronoff
• Original Assignee: Bradley J. Fuller, Frederick D. Forsman, Jeffrey M. Aronoff
• Inventors: Forsman, Frederick D., Fuller, Bradley J., Aronoff, Jeffrey M.
• Application Number:
  US10/942,933
• Publication Number:
  US 20050065851A1
• Time in Patent Office: Days
• US Class Current: 705/15
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

Described herein are systems, methods, computer program products, and combinations and sub-combinations thereof, for enabling content and services to be displayed on mobile devices (as well as other types of data processing devices), and for users of mobile devices to interact with such content and services while collecting information to improve both the user'"'"'s experience and the operation of a business.

Claims

1. A computer-based method of enhancing operation of a business, comprising:

(a) providing a personal assistance device (PAD) to a customer of said business, wherein said PAD wirelessly communicates with one or more servers;

(b) enabling said customer to display services and products offered by said business on said PAD; and

(c) enabling said customer to order from said business any of said services and products using said PAD.

2. The method of claim 1, wherein said business is a restaurant.

3. The method of claim 2, further comprising:

enabling said customer to store preference information relating to at least one of dietary needs, preferred seating arrangements, preferred loyalty rewards, preferred menu view, preferred waiter, past meals history, food ratings, and wine ratings.

4. The method of claim 3, further comprising:

providing an identification card to said customer after said customer registers; and

recalling said stored preference information after said customer is recognized using said identification card.

5. The method of claim 2, wherein step (b) comprises:

displaying on said PAD a menu of food and drink selections.

6. The method of claim 5, wherein said displaying step comprises:

enabling said customer to select from a plurality of menu views comprising at least one of;

a menu in a selected language;

a menu sorted by calories;

a menu of meals containing no ingredients specified by said customer;

a menu comprising nutritional information about each meal;

a menu listing wines recommended for each meal;

a menu listing included side dishes;

a menu displaying food preparation information; and

a menu listing meals appropriate for children.

7. The method of claim 5, wherein said displaying step comprises:

deleting from said menu selections of unavailable items.

8. The method of claim 5, wherein said displaying step comprises:

adjusting said menu according to time of day.

9. The method of claim 2, further comprising:

enabling said customer to view additional content on said PAD, including at least one of news headlines, sports scores, financial information, local shopping information, maps, driving directions, entertainment programming, and sports programming.

10. The method of claim 2, further comprising:

enabling said customer to purchase products and services using said PAD.

11. The method of claim 2, further comprising:

enabling said customer to make a future reservation using said PAD.

12. The method of claim 2, further comprising:

enabling said customer to page a waiter using said PAD.

13. The method of claim 2, further comprising:

enabling said customer to page a manager using said PAD.

14. The method of claim 2, further comprising:

enabling said customer to access restaurant promotional information using said PAD.

15. The method of claim 2, further comprising:

enabling said customer to respond to a survey using said PAD.

16. The method of claim 2, wherein said PAD includes a credit card reader, further comprising:

enabling said customer to pay the customer'"'"'s bill by processing a credit card using said PAD.