Real time web session affinity identification and user bonding

• US 20050076103A1
• Filed: 09/22/2003
• Published: 04/07/2005
• Est. Priority Date: 09/22/2003
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Katz, Neil A., Hilf, Bill H.
• Application Number:
  US10/667,741
• Publication Number:
  US 20050076103A1
• Time in Patent Office: Days
• US Class Current: 709/220
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A method, system and machine readable storage for creating user groups in a network environment. The method includes the step of monitoring a plurality of user sessions, each associated with a different user. At least one affinity among the user sessions can be identified. Responsive to the affinity identification, at least one action can be initiated, for example, presenting a user interface to at least one of the users and/or prompting users to engage in communication.

Claims

1. A method for creating user groups in a network environment comprising the steps of:

identifying at least one affinity among a plurality of user sessions; and

responsive to said affinity identification, prompting a plurality of users to engage in communication.

2. The method of claim 1, further comprising the step of monitoring said plurality of user sessions.

3. The method of claim 1, wherein said initiating step further comprises the step of providing access to an interaction application for said at least two of said plurality of user sessions responsive to said identified affinity.

4. The method of claim 3, wherein said prompting step further comprises the step of establishing a communication pathway to facilitate real time communications between users associated with said at least two user sessions.

5. The method of claim 4, wherein said step of establishing a communication pathway further comprises the step of opening at least one of a chat session, an instant messaging session, a newsgroup, and a shared application.

6. The method of claim 1, wherein said identifying step includes the step of evaluating session cookies associated with said user sessions.

7. The method of claim 1, wherein said identifying step includes the step of evaluating session objects associated with said user sessions.

8. The method of claim 7, wherein said session objects comprise at least one datum selected from the group consisting of a URL which has been accessed, an amount of time on-line, an item in a shopping cart, and a user identifier.

9. The method of claim 8, wherein said user identifier comprises at least one of a postal code, an area code, a city, a county, a state, a province, a country and a continent.

10. A method for creating user groups in a network environment comprising the steps of:

identifying at least one affinity among a plurality of user sessions; and

responsive to said affinity identification, presenting a user interface to at least one user.

11. A machine-readable storage having stored thereon a computer program having a plurality of code sections, said code sections executable by a machine for causing the machine to perform the steps of:

identifying at least one affinity among at least two of said plurality of user sessions; and

responsive to said affinity identification, prompting a plurality of users to engage in communication.

12. The machine-readable storage of claim 11, further comprising the step of monitoring said plurality of user sessions.

13. The machine-readable storage of claim 11, wherein said initiating step further comprises the step of providing access to an interaction application for said at least two of said plurality of user sessions responsive to said identified affinity.

14. The machine-readable storage of claim 13, wherein said prompting step further comprises the step of establishing a communication pathway to facilitate real time communications between users associated with said at least two user sessions.

15. The machine-readable storage of claim 14, wherein said step of establishing a communication pathway further comprises the step of opening at least one of a chat session, an instant messaging session, a newsgroup, and a shared application.

16. The machine-readable storage of claim 11, wherein said identifying step includes the step of evaluating session cookies associated with said user sessions.

17. The machine-readable storage of claim 11, wherein said identifying step includes the step of evaluating session objects associated with said user sessions.

18. The machine-readable storage of claim 17, wherein said session objects comprise at least one datum selected from the group consisting of a URL which has been accessed, an amount of time on-line, an item in a shopping cart, and a user identifier.

19. The machine-readable storage of claim 18, wherein said user identifier comprises at least one of a postal code, an area code, a city, a county, a state, a province, a country and a continent.

20. A machine-readable storage having stored thereon a computer program having a plurality of code sections, said code sections executable by a machine for causing the machine to perform the steps of:

identifying at least one affinity among a plurality of user sessions; and

responsive to said affinity identification, presenting a user interface to at least one user.

21. A system for creating user groups in a network environment comprising:

means for identifying at least one affinity among at least two of said plurality of user sessions; and

means for initiating prompting a plurality of users to engage in communication responsive to said affinity identification.

22. A system for creating user groups in a network environment comprising:

means for identifying at least one affinity among a plurality of user sessions; and

means for presenting a user interface to at least one user responsive to said affinity identification.