Multimedia notification system and method

• US 20050076109A1
• Filed: 07/12/2004
• Published: 04/07/2005
• Est. Priority Date: 07/11/2003
• Status: Abandoned Application

• Current Assignee: Catalystweb LLC
• Original Assignee: Catalystweb LLC
• Inventors: Mathew, Boban, John, Thomas, Evans, Dagny
• Application Number:
  US10/889,688
• Publication Number:
  US 20050076109A1
• Time in Patent Office: Days
• US Class Current: 709/223
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/212 using filtering or selective blocking

Abstract

A system is described for providing multi-media notifications comprising: one or more applications to store and/or generate event triggers associated with a particular user; and multimedia notification logic to generate notifications over a plurality of user-selectable media types responsive to detecting each of the event triggers, the media types including both electronic messaging types and voice telephony messaging types.

Claims

1. A system for providing multi-media notifications comprising:

one or more applications to store and/or generate event triggers associated with a particular user; and

multimedia notification logic to generate notifications over a plurality of user-selectable media types responsive to detecting each of the event triggers, the media types including both electronic messaging types and telephony messaging types.

2. The system as in claim 1 wherein one of the applications includes a calendar application and wherein the event triggers include scheduled calendar events, tasks and alerts.

3. The system as in claim 1 wherein one of the applications includes a contact application.

4. The system as in claim 1 wherein the electronic messaging media types include email, instant messaging and text messaging.

5. The system as in claim 1 wherein the voice telephony messaging types include standard telephony (“

PSTN”

), voice over-IP telephony (“

VoIP”

), voice messages and faxes.

6. The system as in claim 1 further comprising:

a graphical user interface (“

GUI”

) including a data entry field for entering destinations of different media types usable by the multimedia notification logic to provide event notification.

7. The system as in claim 6 wherein the data entry field comprises a user-selectable list of available destinations, the list including destinations of different media types.

8. The system as in claim 6 further comprising:

a selected destination field listing each of the user-selected destinations to which notifications are to be sent.

9. The system as in claim 6 further comprising:

a drop down menu including a listing of different media types from which the user may select.

10. The system as in claim 1 wherein one of the generated event triggers comprises an incoming electronic message and/or telephony message.

11. The system as in claim 10 wherein, responsive to receiving the incoming electronic message and/or telephony message, the multimedia notification logic forwards the electronic message and/or the telephony message over one or more of the plurality of user-selectable media types.

21. The method as in claim 1 wherein the voice telephony messaging types include standard telephony (“

PSTN”

), voice over-IP telephony (“

VoIP”

), voice messages and faxes.

12. A system for providing multi-media notifications comprising:

means for generating event triggers associated with a particular user; and

multimedia notification means to generate notifications over a plurality of user-selectable media types responsive to detecting each of the event triggers, the media types including both electronic messaging types and voice telephony messaging types.

13. The system as in claim 12 wherein one of the event trigger means includes a calendar application and wherein the event triggers include scheduled calendar events, tasks and alerts.

14. The system as in claim 12 wherein one of the event trigger means includes a contact application.

15. The system as in claim 12 wherein the electronic messaging media types include email, instant messaging and text messaging.

16. The system as in claim 12 wherein the voice telephony messaging types include standard telephony (“

PSTN”

), voice over-IP telephony (“

VoIP”

), voice messages and faxes.

17. A method for providing multi-media notifications comprising:

detecting one or more specified event triggers associated with a particular user; and

generating notifications of the event triggers over a plurality of user-selectable media types, the media types including both electronic messaging types and voice telephony messaging types.

18. The method as in claim 17 wherein one of the event triggers comprises scheduled calendar events, tasks and alerts generated by a calendar application.

19. The method as in claim 17 wherein one of the event triggers comprises events associated with a contact application.

20. The method as in claim 17 wherein the electronic messaging media types include email, instant messaging and text messaging.

22. An article of manufacture including program code which, when executed by a machine, causes the machine to perform the operations of:

detecting one or more specified event triggers associated with a particular user; and

generating notifications of the event triggers over a plurality of user-selectable media types, the media types including both electronic messaging types and voice telephony messaging types.

23. The article of manufacture as in claim 22 wherein one of the event triggers comprises scheduled calendar events, tasks and alerts generated by a calendar application.

24. The article of manufacture as in claim 22 wherein one of the event triggers comprises events associated with a contact application.

25. The article of manufacture as in claim 22 wherein the electronic messaging media types include email, instant messaging and text messaging.

26. The article of manufacture as in claim 22 wherein the voice telephony messaging types include standard telephony (“

PSTN”

), voice over-IP telephony (“

VoIP”

), voice messages and faxes.