Direct distribution system for consumer goods and services

• US 20050080635A1
• Filed: 02/27/2003
• Published: 04/14/2005
• Est. Priority Date: 02/28/2002
• Status: Abandoned Application

• Current Assignee: Bradley K. Groff, Hohyung Lee
• Original Assignee: Bradley K. Groff, Hohyung Lee
• Inventors: Groff, Bradley K., Lee, Hohyung
• Application Number:
  US10/499,245
• Publication Number:
  US 20050080635A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/0836 Recipient pick-ups
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083

Abstract

A system and method for enabling direct transactions between a customer and a provider of goods and/or services. A plurality of suppliers or service providers provide data regarding offerings and services, and a database of selected information is collected and integrated for review and comparison by potential customers. An efficient distribution system delivers products and services to local service and pick-up centers where the customer retrieves them, or delivers the products and services directly to the customer, depending on customer preference. The cost of delivery is dependent on the customer preference and is based on proximity of delivery to customer.

Claims

1. A system for enabling direct transactions between a customer and a provider, said system comprising:

a plurality of provider data entries regarding offerings from a plurality of providers;

a software application integrating information from said provider data entries, and allowing the customer to complete a transaction directly with one of said plurality of providers; and

a distribution system for delivering a selected offering directly from the provider to the customer, said distribution system providing the customer with an option of delivery through a local business service and pick-up center.

2. The system of claim 1, wherein the software application comprises an integrated network site compiling data entries regarding products and services from a plurality of providers, said integrated site allowing price comparison and product or service selection.

3. The system of claim 1, wherein the software application facilitates tracking orders and order status across at least one delivery unit.

4. The system of claim 3, permitting separate entities to operate transport, distribution, warehousing, local delivery and pick-up functions.

5. The system of claim 1, wherein the distribution system comprises at least one distribution and transportation center shared by a plurality of providers.

6. The system of claim 5, wherein the distribution system further comprises at least one sub-distribution center in proximity to the distribution and transportation center, and at least one sub-warehouse and service center located in proximity to the sub-distribution center.

7. The system of claim 1, wherein the distribution system comprises at least one warehouse and service center shared by a plurality of providers.

8. The system of claim 1, wherein the distribution system comprises at least one local delivery center shared by a plurality of providers.

9. The system of claim 1, wherein the distribution system comprises at least one local pick-up center shared by a plurality of providers.

10. A system for enabling delivery of consumer goods in a defined area, said system comprising:

a software application for tracking orders and order status across at least one delivery unit;

at least one distribution and transportation center shared by a plurality of providers;

at least one warehouse and service center shared by a plurality of providers;

at least one local delivery center shared by a plurality of providers; and

at least one local pick-up center shared by a plurality of providers.

11. The system of claim 10, wherein said system permits separate entities to operate transport, distribution, warehousing, local delivery or pick-up functions within the defined area.

12. A system for facilitating purchase and delivery of consumer goods from a provider to a customer, said system comprising:

a plurality of providers, each provider having at least one provider offering; and

a software application integrating data regarding the provider offerings, allowing a customer to complete a transaction with a selected one of said plurality of providers, tracking a status of the transaction, and presenting the customer with at least one delivery option for completing the transaction.

13. The system of claim 12, wherein the software application presents the customer with a plurality of delivery options, said plurality of delivery options having different costs associated therewith.

14. The system of claim 12, wherein a market of potential customers and providers is divided into a plurality of business service areas.

15. The system of claim 14, wherein each business service area comprises at least one distribution and transportation center, sharing transportation functions with at least one distribution and transportation center in another business service area.

16. The system of claim 15, further comprising at least one sub-distribution center in proximity to the distribution and transportation center, and at least one sub-warehouse and service center located in proximity to the sub-distribution center.

17. The system of claim 14, wherein each business service area comprises at least one warehouse and service center.

18. The system of claim 14, wherein said business service area further comprises at least one local business, service and pick-up center and at least one local delivery center, and wherein a customer is presented an option of picking up a purchase at a local business, service and pick-up center, or having the purchase delivered directly to the customer by a local delivery center.

19. A system for enabling delivery of a service wherein only information is exchanged between the customer and the provider, or wherein the provider receives information from the customer and provides the customer a tangible form or document, or wherein the provider only supplies a tangible object which is a credit for a future service to the customer, said system comprising:

a software application for tracking orders and order status across at least one delivery unit; and

at least one local service station shared by a plurality of service providers.

20. A system for facilitating purchase and delivery of an offering from a provider to a customer, wherein only information is exchanged between the customer and the provider, or wherein the provider receives information from the customer and provides the customer a tangible form or document, or wherein the provider only supplies a tangible object which is a credit for a future service to the customer, said system comprising:

a plurality of providers, each provider making available at least one offering; and

a software application integrating data from said providers regarding available offerings, allowing a customer to order an available offering from a selected one of said plurality of providers, and tracking an order status regarding the selected available offering.

21. The system of claim 20, further comprising at least one local business service and pick-up center equipped to provide an offering to a customer, and wherein the at least one local business service and pick-up center is shared by a plurality of service providers.

22. The system of claim 20, wherein the system presents a customer with an option of on-line payment or in-person payment at a local business service and pick-up center.

23. A system for enabling delivery of a service in a defined area wherein a service provider receives information or a tangible object from a customer and delivers goods or an object back to the customer after performing a service, said system comprising:

a network for tracking orders and order status across at least one delivery unit;

a plurality of service providers accessible through a plurality of local service stations; and

at least one distribution center shared by said plurality of service providers and said plurality of local service stations for delivery of products between local service stations and service providers.

24. A system for facilitating purchase and delivery of an offering from a provider to a customer where the provider receives information or a tangible object from the customer and delivers goods or an object back to the customer after performing a service, said system comprising:

a plurality of service providers, each service provider making available at least one service; and

a network integrating data from said service providers regarding available services, allowing a customer to order an available service from a selected one of said plurality of service providers, and tracking an order status regarding the selected available service.

25. The system of claim 24, wherein a market of potential customers and service providers is divided into a plurality of business service areas, each business service area operating as an independent unit and establishing its own pricing structures based on defined characteristics of a local portion of the market.

26. The system of claim 25, wherein each business service area comprises a plurality of service providers, at least one distribution and transportation center and at least one local business service and pick-up center, and wherein the at least one distribution and transportation center shares delivery functions with distribution and transportation centers in another business service area.

27. The system of claim 26, further comprising at least one sub-distribution center and at least one local delivery center, and wherein a customer is presented the option of picking up or dropping off a tangible object with rendered services or requiring service, respectively, at a local business service and pick-up center, or having the object picked up and/or dropped off directly to the customer.

28. The system of claim 24, wherein a service provider segments its business area by business service area, sub-distribution area, multiple sub-distribution areas or multiple business service areas.

29. The system of claim 27, wherein a service provider is located in proximity to the distribution and transportation center or the sub-distribution center.

30. A method of completing a transaction directly between a provider and a customer, said method comprising:

providing the customer with information regarding offerings from a plurality of providers;

communicating an acceptance of a selected one of said offerings from the customer to a selected one of said providers; and

delivering the selected one of said offerings from the selected one of said providers to the customer through a distribution system providing the customer with an option of delivery through a local business pick-up center in a geographic area selected by the customer.

31. The method of claim 30, wherein the customer is presented a plurality of delivery options, said plurality of delivery options having different costs associated therewith.

32. The method of claim 30, wherein said distribution system comprises a plurality of geographic business service areas, each business service area comprising at least one local business pick-up center.

33. The method of claim 32, wherein at least one of said plurality of geographic business service areas comprises a warehouse center for warehousing offerings from a plurality of providers, and wherein the providers adjust delivery to said warehouse center based on demand within the business service areas.

34. The method of claim 30, wherein the offering is a service to be performed on an object, and wherein the method further comprises the customer delivering the object to the provider through the distribution system and the provider returning the object to the customer through the distribution system after servicing.

35. The method of claim 30, wherein the distribution system further comprises a distribution center, and the customer has the option of delivery through the distribution center, or pick-up at the local business pick-up center.

36. The method of claim 30, further comprising providing the customer with the option of delivery directly from the selected provider to the customer, or pick-up by the customer at the local business pick-up center.

37. A system for delivering an offering from a provider to a customer, said system comprising:

a software application communicating information regarding offerings from a plurality of providers to a customer, and communicating information from the customer to a selected one of the providers regarding a selected offering;

a distribution system for delivery of the selected offering to the customer, said distribution system comprising multiple business service areas, each business service area comprising a distinct geographical area and having at least one local business pick-up center located therein.

38. A distribution system for delivering offerings from a plurality of providers to a plurality of customers, said distribution system comprising:

at least one local business pick-up center for receiving offerings from a plurality of providers and holding said offerings for pick up by designated customers; and

at least one distribution center for receiving offerings from a plurality of providers and delivering said offerings to designated customers.

39. The distribution system of claim 38, further comprising a warehouse and service center.

40. The distribution system of claim 38, wherein the plurality of customers are located within a plurality of business service areas, each business service area comprising at least one local business pick-up center and at least one distribution center.

41. The distribution system of claim 38, further comprising a network for tracking status of deliveries within the distribution system.