Decision HUB business intelligence collaboration

• US 20050080662A1
• Filed: 10/20/2004
• Published: 04/14/2005
• Est. Priority Date: 10/10/2003
• Status: Abandoned Application

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Srivastava, Sunil
• Application Number:
  US10/970,627
• Publication Number:
  US 20050080662A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

An analysis of a business process is received from an analytics application and stored at a decision hub is provided. The analysis may include a problem and a possible solution. The business hub then identifies an entity responsible for the process and the analysis information is sent to the entity. The entity may review the analysis information and determine a decision based on the analysis. For example, the decision approves a change that can be implemented in the process based on the problem and solution received. Information for the decision made is then received and stored at a decision hub. The change in the process may be implemented in an operational application. Result information resulting from the change in the process is then received at the decision hub. The analysis information, decision information, and result information may thus be stored by the decision hub.

Claims

1. A method for collaborating between a first application and a second application, the method comprising:

receiving an analysis of a business process from the first application;

identifying a decision entity responsible for making decisions for the business process;

sending analysis information for the analysis of the process to the decision entity;

receiving decision information detailing a change to be implemented in the business process on the second application;

receiving result information resulting from the change in the business process on the second application; and

storing the analysis information, decision information, and result information.

2. The method of claim 1, further comprising causing a change in the second application to be made for the business process based on the decision information.

3. The method of claim 1, wherein causing the change comprising sending the analysis information and/or decision information to a change entity configured to implement the change in the second application.

4. The method of claim 1, further comprising automatically implementing the change in the second application based on the decision information.

5. The method of claim 1, further comprising using the stored analysis information, decision information, and/or result information to analyze a second business process.

6. The method of claim 5, further comprising determining if the change implemented for the business process is applicable for the second business process.

7. The method of claim 6, further comprising sending the decision information to a second decision entity for the second business process, wherein the second business entity can implement a change indicated by the decision information.

8. The method of claim 7, further comprising automatically causing the change indicated by the decision information to be implemented for the second business process on the second application.

9. The method of claim 1, further comprising validating the change in the business process using the result information.

10. The method of claim 9, wherein validating comprises using the analysis information and/or decision information to determine if the change is successful.

11. The method of claim 1, further comprising monitoring performance information received for the change in the business process.

12. The method of claim 11, further comprising determining second analysis information based on the performance information.

13. The method of claim 12, further comprising determining a second change to implement based on the second analysis information.

14. The method of claim 13, further comprising sending information for the second change to implement to the decision entity.

15. The method of claim 13, further comprising causing the change to be implemented for the business process on the second application.

16. The method of claim 1, wherein the decision entity comprises a business owner for the process.

17. The method of claim 1, wherein the decision entity comprises one or more groups, the method further comprising collaborating among the one or more groups to receive the decision information.

18. The method of claim 1, wherein the first application comprises an analytics application.

19. The method of claim 1, wherein the second application comprises an operational application.

20. The method of claim 1, further comprising sending the decision information for the problem and solution to a second entity configured to implement the change.

21. A system for managing business processes, the system comprising:

a first application configured to generate an analysis of a business process;

a decision hub configured to determine a decision entity responsible for making decisions for the business process, the decision entity receiving analysis information from the analysis of the business process and making a decision for the business process, wherein the decision hub receives decision information for the business process from the decision entity, the decision information detailing a change to be implemented in the business process; and

a second application configured to implement the change in the business process and configured to generate result information resulting from the change in the business process on the second application,

wherein the decision hub is configured to receive and store the analysis information, decision information, and result information.

22. The system of claim 21, wherein the decision entity comprises a business owner of the business process.

23. The system of claim 22, wherein the business owner comprises one or more users capable of authorizing changes to the business process, wherein the decision hub collaborates among the one or more users to receive the decision information.

24. The system of claim 21, wherein the decision hub coordinates communications among the first application, decision entity, and operational entity.

25. The system of claim 24, wherein the decision hub complies with regulatory rules for the communications.

26. The system of claim 21, wherein the decision hub is configured to automatically cause the change to be implemented in the second application based on the decision information.

27. The system of claim 21, wherein the decision hub is configured to use the stored analysis information, decision information, and/or result information to analyze a second business process.

28. The system of claim 21, wherein the decision hub is configured to validate the change in the business process using the result information.

29. The system of claim 21, wherein the decision hub is configured to provide predictive analysis for second result information for a second business process from the second application.

30. The system of claim 21, wherein the second application comprises an operational application.

31. The system of claim 21, wherein the second application comprises an operational application.

32. The system of claim 21, further comprising sending the decision information for the problem and solution to a second entity configured to effect the change.

33. An information storage medium having a plurality of instructions adapted to direct an information processing device to perform a set of steps for collaborating between a first application and a second application, the steps comprising:

receiving an analysis of a business process from the first application;

identifying a decision entity responsible for making decisions for the business process;

sending analysis information for the analysis of the process to the decision entity;

receiving decision information detailing a change to be implemented in the business process on the second application;

receiving result information resulting from the change in the business process on the second application; and

storing the analysis information, decision information, and result information.

34. The information storage medium of claim 33, further comprising causing a change in the second application to be made for the business process based on the decision information.

35. The information storage medium of claim 33, wherein causing the change comprising sending the analysis information and/or decision information to a change entity configured to implement the change in the second application.

36. The information storage medium of claim 33, further comprising automatically implementing the change in the second application based on the decision information.

37. The information storage medium of claim 33, further comprising using the stored analysis information, decision information, and/or result information to analyze a second business process.

38. The information storage medium of claim 37, further comprising determining if the change implemented for the business process is applicable for the second business process.

39. The information storage medium of claim 38, further comprising sending the decision information to a second decision entity for the second business process, wherein the second business entity can implement a change indicated by the decision information.

40. The information storage medium of claim 39, further comprising automatically causing the change indicated by the decision information to be implemented for the second business process on the second application.

41. The information storage medium of claim 33, further comprising validating the change in the business process using the result information.