System and method for monitoring and reporting restaurant performance information
First Claim
1. A method of enabling restaurant management personnel to monitor restaurant performance information for at least one restaurant from a management location, said method comprising the steps of:
- storing the restaurant performance information for the restaurant in a central database;
accessing the central database from the management location through a data network; and
downloading the restaurant performance information through the data network to the management location.
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Accused Products
Abstract
A system and method for reporting and remotely monitoring restaurant performance information for a plurality of restaurants. The system enables customers to add their names to restaurant waiting lists through the Internet or by telephone. Waiting list information for the plurality of restaurants is stored in a central database together with other performance information such as current table status and table turn time. Restaurant management personnel can access the central database through an Internet Website, LAN, WAN, or intranet to remotely monitor performance information at the plurality of restaurants from a central management location.
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Citations
23 Claims
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1. A method of enabling restaurant management personnel to monitor restaurant performance information for at least one restaurant from a management location, said method comprising the steps of:
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storing the restaurant performance information for the restaurant in a central database;
accessing the central database from the management location through a data network; and
downloading the restaurant performance information through the data network to the management location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for monitoring restaurant performance information for at least one restaurant from a management location, said system comprising:
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a central database that stores the restaurant performance information for the restaurant;
a data network for accessing the central database from the management location; and
a user terminal at the management location for downloading the restaurant performance information through the data network to the management location. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. A method of managing waiting lists at a plurality of restaurants, said method comprising the steps of:
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enabling customers to add their names to waiting lists at restaurants selected from the plurality of restaurants; and
enabling restaurant management personnel to remotely monitor customer waiting times from a central management location. - View Dependent Claims (20, 21, 22, 23)
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Specification