Issue tracking
First Claim
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1. An issue tracking system, comprising:
- a centralized server operable to transmit a graphical user interface for tracking project issues over a network;
a database coupled to the centralized server operable to provide the graphical user interface to the centralized server, the database being further operable to track at least one issue related to a topic, to provide access through the centralized server to a plurality of users responsible for resolving said at least one issue, and to provide a storage option for a user to upload data formats which the user determines would be inefficient to manually enter using a format associated with the graphical user interface.
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Abstract
An issue tracking system is provided. The system typically includes a centralized server operable to transmit a graphical user interface for tracking project issues over a network, and a database associated with the centralized server provides the graphical user interface to the centralized server. The database also tracks issues related to a topic, provides access through the centralized server to multiple users responsible for resolving issues related to the topic, and provides a storage option for a user to upload data formats which the user determines would be inefficient to manually enter using a graphical user interface format. Methods and other systems are also provided.
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Citations
42 Claims
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1. An issue tracking system, comprising:
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a centralized server operable to transmit a graphical user interface for tracking project issues over a network;
a database coupled to the centralized server operable to provide the graphical user interface to the centralized server, the database being further operable to track at least one issue related to a topic, to provide access through the centralized server to a plurality of users responsible for resolving said at least one issue, and to provide a storage option for a user to upload data formats which the user determines would be inefficient to manually enter using a format associated with the graphical user interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method of tracking project issues, comprising the steps of:
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storing a project in a standardized format on a centralized database;
adding an issue associated with the project to the centralized database; and
enabling users to add at least one step taken to resolve the issue to the centralized database;
providing an option to a user to upload a data file which is in a data format which the user determines would be inefficient to convert to the standardized format. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. A computer readable medium having a program for tracking project issues, the program operable to perform the steps of:
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storing a project on a centralized database;
adding an issue associated with the project to the centralized database; and
enabling users to add at least one step taken to resolve the issue to the centralized database;
providing an option to a user to upload a data file which is in a data format which the user determines would be inefficient to convert to the standardized format. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42)
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Specification